RHRP is the Reserve Health Readiness Program which has been developed by the Department of Defense (DoD) to deliver medical and dental readiness services to the United States military.

• U.S. Army Reserve (USAR)
• Army National Guard (ARNG)
• U.S. Navy Reserve (USNR)
• U.S. Marine Forces Reserve (MARFORRES)
• U.S. Air Force Reserve (USAFR)
• U.S. Coast Guard Reserve (USCGR)
• Air National Guard (ANG)

RHRP provides Post-deployment Health Reassessment (PDHRA), Periodic Health Assessment (PHA), and Individual Medical Readiness (IMR) services to active duty members in selected Service branches who are geographically remote from military medical facilities.

RHRP conducts PDHRA assessments for Army Corps of Engineers and Materiel Command civilians who have returned from deployment.

• Medical
• Dental (including treatment)
• PHA
• Optometry
• Audiology
• Immunization
• Phlebotomy
• Laboratory analysis
• Women's readiness
• PDHRA

Please contact your command for branch specific information. Most services are available individually or at group events.

Yes, the phone number for the call center is 1-800-666-2833, ext. 3555. The call center is open Monday-Friday 0700-2200 and Saturday 0700-1500 CST. In addition, RHRP offers an MHA and PDHRA call center (1-888-734-7299) which is available 24 hours a day, 7 days a week.

PHA is a Periodic Health Assessment. The PHA is required on an annual basis; it replaced the five year retention physical.

PDHRA is the Post Deployment Health Reassessment (required 90-180 days post-return from deployment). 

For these services (ARNG and USAR only), send the appropriate documentation via email or fax it to 1-888-628-0099. RHRP will update MEDPROS or let you know if the document is not acceptable.

• Routine: Hepatitis A, Hepatitis B, TDAP and influenza (in season).
• Deployment: These are theater specific; check with your command for further guidance.

Annual services include the flu vaccine, dental exam and the PHA, to include vision screening. Audio screening may be annual depending on your branch of the military (please contact your command).

Vision screening will determine if you need prescription eyewear. An eyewear exam is to determine the needed prescription and fill the prescription (two pair and mask inserts).

For certain services, USAR and ARNG have requested automatic further evaluation based on results from a previous appointment.

A no-show is when a Service member misses an appointment or does not call RHRP at least 24 hours prior to the appointment to cancel or reschedule the appointment.

Let RHRP know. The best ways to do so are by expressing the concern on a customer satisfaction survey or going through your command structure. Alternatively, you can also send us an email message.

There is no cost to you for authorized services. RHRP services are paid for by your Service Component. If you have specific questions about costs or charges, please contact your medical readiness coordinator.

All finalized information should be submitted to RHRP a minimum of 14 days prior to the date of the event.

USAR and ARNG have the option of entering an event voucher in the Army’s Automated Voucher System (AVS). All other branches should contact the IMR Department at RHRP at 1-800-666-2833, ext 3508 for assistance.

The per day group number minimums are as follows: 

• Immunizations = 80
• PHAs = 40
• Vision screening = 40
• EKG = 25
• Dental = 50
• Panos = 20
• Blood Draws = 30
• Audio = 50
• Eyewear = 50
• PDHRA = 40

If you do not meet the minimum for a service, contact RHRP at 1-800-666-2833, ext. 3508. USAR and ARNG may also submit individual vouchers in AVS.

Yes, but units must be within the same branch of service.

Individual vouchers must be submitted through AVS for USAR and ARNG. All other branches should contact their command for further guidance on how to submit a voucher. To cancel a voucher, contact RHRP Customer Service at 1-800-666-2833 ext. 3555.

Group events must be submitted through AVS for USAR and ARNG. All other branches should contact their command for further guidance on how to request a group event. To cancel a group event, contact your event coordinator or contact IMR at 1-800-666-2833, ext 3508.

Additional services may be needed, such as follow-up audio (Comprehensive Audiology Exam - CAE), blood draws or EKG.

Please contact the RHRP office at 1-800-666-2833, ext. 3555.

Please contact the program manager for your branch of service. Or, contact us (see the sidebar on the right for contact information).

Please refer to your Service Component module (e.g., MRRS, PIMR, MEDPROS, PHA or DenClass) or medical readiness coordinator. 

• For PHA, contact Medical Operations at 1-800-666-2833, ext. 1207. 
• For Dental, call Customer Service at 1-800-666-2833, ext. 3555.

Please contact the RHRP IMR Department at 1-800-666-2833, ext. 3508. Also, do not forget to update other military databases such as DEERS.

In very rare instances (e.g. very short notice deployment to a disaster site) you can get services expedited. 

• For an individual appointment, the command’s IMR representative should call Customer Service at 1-800-666-2833. 
• For a group event, the command’s IMR representative should call their event coordinator or 1-800-666-2833, ext. 3555.

Contact your command for this access. The MEDPROS Help desk is at 1-703-681-4976.

Please contact the RHRP office at 1-800-666-2833, ext. 3555.

• Decreasing services requested with 14 and 6 calendar days of the event date will result in a Cancellation Fee. 
• Decreasing services requested within 5 calendar days of the event date will result in a No-Show Fee. 
• Failure to meet GE minimums will also result in a No-Show Fee.

First, complete the Service member portion of the PDHRA on your Service-specific website. Then, call the toll free PDHRA call center, which is available 24 hours a day / 7 days a week at 1-888-734-7299, option 3.

Call Customer Service at 1-800-666-2833, ext. 3555. The call center is open Monday-Friday 0700-2200 or Saturday 0700-1500 CST.

For USAR only, and only for an in-clinic appointment: you need to start the process on your AKO site. Complete the Service member portion and call Customer Service at 1-888-697-4299 to schedule the face-to-face appointment. If you are having problems accessing your AKO site, call the number above and complete the Service member portion over the phone.

If you are getting your PHA at a group event, you should not complete the AKO portion of the PHA as this information will be obtained at the event.

All other branches contact your command.

A Comprehensive Audio Evaluation (CAE) is more than just an audiogram and is used to determine the hearing portion of the PULHES when a possible loss of hearing has been identified. The CAE includes a bone-density screening and can also include a SPeech Recognition In Noise Test (SPRINT) if needed.

Please contact your Command’s IMR representative and have them follow up with RHRP.

If you are in the USAR, your unit administrator needs to call your RSC. If you are in the ARNG, your unit administrator should contact the DSS for your state.

RHRP will send (by Federal Express) a package of paperwork and/or supplies to you prior to your appointment. Please review and complete all necessary paperwork before the scheduled appointment and bring all materials with you. Also bring any relevant medical documentation (i.e., MRB, profiles, etc.) and your prescription eyeglasses if attending a PHA.

You do not need to wear your uniform to an in-clinic appointment; however, contact your Command’s IMR representative for direction during a battle assembly.

It will be scheduled within 50 miles of your preferred zip code (i.e., home of record, work, unit etc.).

For USAR only, send appropriate documentation via email and RHRP will update MEDPROS, or let you know if the document is not acceptable.

For all other Components, contact your unit for guidance on how to update your records.

Contact your Command’s IMR representative for a MEDPROS lookup.

No, RHRP is a DoD program designed to deliver medical and dental readiness services for the U.S. military.

If you have documentation to show you’ve had the service, you should make a copy and give it to the provider. If you just don’t want the service or are unsure if you need the service, you should contact your Command’s IMR representative for guidance before refusing the service, as there may be repercussions with your command for doing so.

As this point, RHRP conducts PDHRAs for Army Corps of Engineers and Army Installations Command civilian employees who have returned from deployment.

You can find the PDHRA on AKO. Complete your portion there and then call the PDHRA Call Center, which is available 24 hours a day/ 7 days a week at 1-888-734-7299, option 3.