800-321-1080
M-F, 8 a.m. to 5 p.m. ET
Get Ready for Tax Season! Make Sure Your myPay Account is Active
When was the last time you logged on to myPay?
Some retirees only use myPay once a year to get their 1099-R during tax season. Then they try to access their account and discover that their password is expired, lost, or forgotten. If you are in this category, be proactive this year to avoid delays with getting your tax forms.
Expired Passwords
Do you know if your password has expired? myPay passwords expire every 150 days. You will automatically receive an email about 10 days before your password expires to make sure you know to update your password. To find out more about password requirements click:
http://www.dfas.mil/mypayinfo/password.html
Reactivating your myPay account
If your myPay account is in an inactive status, follow the simple steps below to reactivate your account.
1. Go to our website mypay.dfas.mil
2. Click on the “Forgot or Need a Password?” link and enter your Login
3. Choose to send a temporary password to your email and go back to mypay.dfas.mil and log in to activate your account
Don't wait until January, February, or March to access your myPay account. Log on to your myPay today to be prepared for tax season.
Remember that the self-service options available through myPay simplify the management of your military retirement and gives you access to personal information about your retirement funds.
Check out the link below for helpful tips and tricks when navigating myPay:
Page updated September 27, 2016