800-321-1080
M-F, 8 a.m. to 5 p.m. ET
Need help?
There are several ways to contact DFAS Retired and Annuitant Pay. Please include your full name, daytime phone number, social security number and signature on all written correspondence.
Online
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AskDFAS
Mail
For retirees:
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For annuitants, beneficiaries and survivors: | For claims for non-receipt of payment:
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Defense Finance and |
Defense Finance and |
Defense Finance and |
Fax
Retired Pay: 800-469-6559
Annuitant/Survivor Pay: 800-982-8459
Claims for non-receipt of payment: 216-522-6081 or 216-522-6358
Phone
Customer Service Representatives are available Monday through Friday, from 8 a.m. to 5 p.m. Eastern Time. However, Monday is our busiest day, so we recommend calling Tuesday through Friday for shorter wait times.
Toll-free: 800-321-1080
Local: 216-522-5955
DSN: 580-5955
For Quicker Service:
myPay Questions |
VA Related Questions | 1099R Reissue (Telephone Self-Service) |
Assistance with accessing your myPay account Please call Press option 3 for assistance accessing your myPay account |
Please call Veterans Affairs
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You can access your 1099R using myPay. If you do not have a myPay account, request a copy by calling 800-321-1080.
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To speak with a Customer Service Representative, use the voice or touchtone prompts below:
If Reporting a Death or Following-Up on a Claim: | For questions about your retired annuity pay account: |
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Monday is our busiest day.
Related Links:
Correspondence in Languages Other Than English
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Updated Nov. 19, 2015