Rental Vehicle Assistance Tool
 
RENTAL VEHICLE CUSTOMER SERVICE QUESTIONNAIRE
Help if available
*First Name:  M.I.: *Last Name:
*Work Phone:  Ext.: (i.e. O-4 / GS-12)
DSN Number  
*Work Email:
*Verify Email:
*Rental Company: *Date of Rental:
mm/dd/yyyy
*Rental Location:
       
*CONUS/OCONUS: Help
*Agency:
If Other, enter the organization name below:
 
1. Rate your experience in making your rental vehicle reservation.
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2. Rate your experience with shuttle service provided.
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3. Rate your experience picking up the rental vehicle.
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4. Rate the staffing of the rental vehicle location.
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5. Rate the professionalism of the staff at the rental vehicle location.
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6. Rate the rental vehicle you received.
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7. Rate your experience in returning the vehicle.
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8. Rate the accuracy, clarity of cost, and fees on the rental documents you received.
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9. Rate your overall satisfaction with your rental car experience.
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10. General Comments.
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