Post-Military Service
For individuals who are separating or retiring from military service and seeking treatment, coverage, and/or disability benefits for hearing loss or tinnitus, there are resources available to assist in navigating the VA system.
Transition from the DoD to the VA
The VA has personnel stationed at major military hospitals to help Service members transition from military to civilian life. Service members who have questions about VA benefits or need assistance in filing VA claims or accessing services, can contact the nearest VA office or call 1-800-827-1000.
In addition, many service organizations also offer assistance to Veterans. These organizations have service officers located at VA facilities and Veteran centers.
eBenefits
The eBenefits portal provides Service members, Veterans, military families, and caregivers with self-service access to benefit applications, benefit information, and personnel files and records.
The portal provides two main services:
- A personalized workspace called My Dashboard that provides quick access to eBenefits tools, and
- A catalog of links to other sites that provide information about military and Veteran benefits
Transition GPS
The Transition GPS (Goals, Plans, Success) Web site is designed to provide Service members and Veterans access to their Verification of Military Experience and Training, or VMET, documents (DD2586 and Cover Letter) that assist them in their transition from the military.
The Service member completes the required Transition Sessions. After that, the specific supporting Transition Assistance Office electronically submits the service member’s paperwork. Then the service member or Veteran can access the following from the Transition GPS Web site:
- Their completed transition modules and tracks
- Pre-separation Counseling Checklist (DD2648/-1), or
- Their Individual Transition Plan (ITP) Checklist (DD2958)
Transition GPS does not contain VMET documents for Coast Guard personnel. Coast Guard personnel should check the Transition Assistance Program, or TAP.
inTransition Program
Service members and Veterans can receive assistance from inTransition if they’re receiving mental health treatment and are making transitions from military service or to new locations or healthcare systems. The program provides access to transitional support, advice, and motivational and healthy lifestyle assistance from qualified coaches through toll-free telephone support at 1-800-424-7877.