Providing responsive, professional finance and accounting services for the people who defend America means delivering timely useful information. Our site allows customers the ability to request support or provide feedback. Every individual is unique, but they often face similar issues. Browse our frequently asked questions database before submitting a question for best results.
Listed in the following table are links to help you find your answers.
Annual Customer Satisfaction Survey 
This module is used for those who have taken the Annual Customer Satisfaction Survey and are looking for immediate resolution to an issue they have.
Ask Military Pay 
Customer Service site for Army, Navy and Air Force Personnel to find answers to their pay questions.
  We are sorry, but we cannot answer pay questions for Marine Corps, please refer to your S1.
Ask myPay 
Customer Service web site for the myPay web site application.
Ask Retired Pay 
Retired Pay and Annuitant Pay
Ask Travel Pay 
Customer service system for DFAS Travel Pay that provides real time answers to all customer inquires.  This area can support questions from Army Personnel only.
AskDFAS 
Customer Service Web Site
AskDFAS Columbus - Customer Care Center 
AskDFAS Columbus CCC - Commercial Pay Inquiries
Civilian Payroll 
Civilian Payroll Inquires
DCPS Password Resets 
The DCPS Password Reset system is used to streamline the process of resetting passwords for the DCPS system.  DCPS stands for Defense Civilian Pay System.
Debt and Claims Management 
This area is for Debt and Claims customers to submit Claims and Protests to Debt. Customers can find answers to frequently asked questions that will help guide them through the submission process.
Garnishment Operations 
Submit questions or copies of court orders regarding garnishment for support or commercial debt, personal Chapter 13 or 7 bankruptcy or Uniformed Services Former Spouse Protection Act entitlement.
Military LES Requests (Army & Air Force) 
Customer can request  a copy/copies of his/her prior Army or Air Force Military Leave and Earnings Statement (LES)
Secondary Dependency Claims (SDC) 
Submission of Army SDC claims.
Social Media 
Used to capture comments and questions from social media sites
Tax Statement Reissue Requests 
Allow current and prior service members the ability to request W2/1099-R's be reissued.
Travel Voucher Direct 
Area specifically designed to accept online Travel Pay Claims Submissions.
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