The clinical staff is focused on remaining flexible to accommodate the special needs and concerns of the patient population. Due to the complex nature of required treatments surrounding care provided in the Burn Center, the following guidelines apply: Family members are encouraged to visit patients during the following times:

Burn ICU Visiting Hours (4T):
• 6:00 a.m. - 6:30 a.m.
• 12:00 (noon) - 2:30 p.m.
• 4:00 p.m. - 6:00 p.m.
• 8:00 p.m. - 10:00 p.m.

Every year USAISR receives many kinds of visitors - medical and nursing students, National Research Council visitors, and scientific seminar guest speakers - to name just a few. If you desire to visit our facility, please direct your request to the USAISR Public Affairs Officer- 210-539-5470.

New civilian or contract employees check in at the front desk and inform the receptionist that they wish to in-process as a new employee. They will then be directed to the Personnel Management Branch for completion of in-processing paperwork. All new employees should bring with them any paperwork they have received from the Civilian Personnel Advisory Center or their contracting agency.

INPROCESSING:
Upon arrival at JBSA Ft. Sam Houston during duty hours (0730-1630), you will be required to sign in at USAISR, Building 3611, ISR Company PAC office, phone number (210) 539-4340 / 8438 / 4237.

GUEST LODGING:
JBSA Ft. Sam Houston has a guest house for temporary lodging. For reservations, call Army Lodging 0730-1600 at 1-800-462-7691 or (210) 357-2705, ext 5006. If the guest house is full, relocating personnel should obtain a non-availability statement before making reservations for off-post hotels or motels.

HOUSING:
On-post housing is authorized for E-4 and above, but availability varies throughout the year. The average wait time for housing on JBSA Ft. Sam Houston is approximately 12 months. For additional information, call (210) 221-2341.

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