888-DFAS411
Monday through Friday
8 a.m. to 5 p.m. Eastern
Mail
Garnishment Operations-HGA
P.O. Box 998002
Cleveland OH 44199-8002
Fax
Toll Free: 877-622-5930
See our Fax Instructions page for instructions before faxing documents to DFAS Garnishment Operations.
Phone
888-DFAS411 (332-7411)
8 a.m. to 5 p.m. Eastern Time, Monday through Friday
When submitting correspondence to DFAS Garnishment Operations, please include the member's/employee's Social Security Number (SSN) on the documents. The SSN is required in order for us to identify a case. Also, include your return mailing address on the correspondence and not just on the mailing envelope.
Note: The Garnishment Office does not process actions or service questions relating to Citibank travel card debts. These are salary offsets and not garnishments. Please contact Citibank or your travel card administrator for assistance.
Page updated June 6, 2014.