The following policies and guidelines apply to the MC4 website, The Gateway.

Content on this website is UNCLASSIFIED, NON-SENSITIVE and complies with the NON-PRIVACY ACT USE ONLY

PII/PHI Disclaimer
The Gateway is not an approved platform for personally identifiable information (PII) or protected health information (PHI). Do not share medical/clinical information or real-time medical emergencies on this website. Do not submit PII beyond a name. If additional personal information is required to assist you, MC4 will request that information after you initially contact us. If you suspect PII/PHI has been inappropriately posted on The Gateway, please contact the webmaster at usarmy.detrick.medcom-mc4.mbx.mc4-info@mail.mil

Email Inquiries
If you have questions or concerns about MC4 and the EMR system, technical problems with this website or other general inquiries, please email or call 301-619-7858.Emails to MC4 are monitored Monday through Friday during normal business hours, Eastern Standard Time. Responses are normally provided within 72 business hours.

Social Media
MC4 participates in social media and monitors activity on these platforms, including but not limited to Twitter, Flickr and YouTube. Comments, posts, re-tweets and mentions on social media pages are subject to the same guidelines as comments on The Gateway (see below) and MC4 reserves the right to block users on these platforms who repeatedly violate this policy.

Comment Policy
This comment policy is valid for all discussions hosted on The Gateway and on MC4 social media pages where commenting, posting and sharing is allowed.

We welcome your comments and sharing of content on The Gateway, MC4’s website and social media pages.

The purpose of the commenting feature on The Gateway is to facilitate an ongoing dialogue about topics concerning military health information technology. We retain the discretion to determine which comments violate our comment policy. We also reserve the right to remove violations. We expect all contributors to be respectful.

For the benefit of robust discussion, we ask that comments remain “on-topic.” A comment will be posted only if it relates to the topic discussed within the item it is submitted in response to.

Please observe the following rules or your comment will not be posted:

• No profanity
• No sexual content
• No overly graphic, disturbing or offensive material
• No vulgar or abusive language
• No hate speech or offensive language targeting any specific demographic
• No personal attacks
• No spam
• No promotions for commercial products or services
• No unsolicited proposals or other business ideas or inquiries
• Observe Army OPSEC guidelines

Please contact the appropriate MC4 office to have your training and assistance questions answered. The comments sections on The Gateway are places for discussion, they are not a substitute channel for MC4 services or general questions. Comments on The Gateway are not designed to offer MC4 customer service, and such questions submitted via the commenting feature will not be answered.

Members of the media are asked to send questions to the appropriate public affairs office through their normal channels and to refrain from submitting questions here as comments. Reporter questions will not be posted.

The views expressed on the site by non-federal commentators do not necessarily reflect the official views of MC4, the Department of Defense, or the federal government.

We recognize that the web is a 24-7 medium, and your comments are welcome at any time. However, given the need to manage resources, moderating and posting of comments will occur during regular business hours, Monday through Friday. Comments submitted after hours or on weekends will be read and posted as early as possible, in most cases, this means the next business day.

Please be aware of how much information you share in a comment since this information will be published on a public website. To protect your own privacy and the privacy of others, please do not include personally identifiable information, such as phone numbers, addresses, or email addresses of yourself or any other individual in the body of your comment. If you do voluntarily include personally identifiable information in your comment, such as your contact information, that comment may be edited for content or it may not be posted to The Gateway. In no circumstances will comments be posted that contain Social Security numbers, addresses, email address or phone numbers. You do have the option of posting comments anonymously.

The Gateway webmaster reserves the right to review all comments before they are posted, and to edit them to preserve readability for other users. We reserve the right to ban future comments from people who repeatedly violate our policy.

This comment policy is valid for all discussions hosted on The Gateway.

Thank you for taking the time to read this comment policy. We encourage your participation and look forward to an active exchange of ideas.

Privacy Policy
The Product Manager, Medical Communications for Combat Casualty Care (PM MC4) World Wide Web (WWW) service is provided as a public service.

Information presented on the PM MC4 WWW service is considered public information and may be distributed or copied for non-commercial purposes. Use of appropriate byline/photo/image credits is requested.

For site management, information is collected.

This government computer system uses software programs to create summary statistics, which are used for website planning and maintenance, determining technical design specifications, and analyzing system performance.

For security purposes, and to ensure that this service remains available to all users, this government computer system employs software programs to monitor network traffic and to identify unauthorized attempts to upload or change information, to cause damage, or to deny service to authorized users.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Server logs are scheduled for regular destruction in accordance with National Archives and Records Administration General Schedule 20.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and are punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

This site does not use cookies of any sort. We place no information on your computer, nor do we attempt to read information that may have been stored on your system by others. We link to many other government and commercial sites and cannot assume any responsibility for their use of Cookies.

External Links and Applications Disclaimer
The appearance of hyperlinks to external sites does not constitute endorsement by MC4 or the Department of the U.S. Army of the linked website or the information, products or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare and Recreation sites, the Department of the U.S. Army does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this DOD web site.

MC4 uses social media to support the program’s mission. The MC4 social media presence includes, but is not limited to, accounts on Twitter, Flickr and YouTube. These platforms are monitored regularly and content on these sites is relevant to MC4 program activities, EMR news and other topics of importance and interest to MC4 audiences. MC4 monitors its connections and their activity via social media to identify opportunities for engagement and collaboration. Data from all MC4 social media channels are used to track trends, behaviors of relevant organizations and followers to identify popularity of content shared. MC4 collects this data using third party applications including but not limited to HootSuite, Twitter Search, SocialMention.com, and Followerwonk.

MC4 follows individuals and organizations that are relevant to MC4 and its mission, as well as certain media outlets/reporters who may mention MC4 or other topics of interest in news coverage. MC4 may “Favorite” partner tweets and MC4 Army tweets that share significant information the program wants to reference again at a later time. The tool Followerwonk.com is used to provide insights on the specific demographics of MC4's followers.

FOIA Request
For information on Freedom of Information Act requests or to submit a request, please visit the Army Freedom of Information Act Office’s website.

Jobs
For information about employment opportunities at MC4, please visit the Army Civilian Service website or USAJobs.gov.

Department of Defense Warning
This is a Department of Defense Computer System. This computer system, including all related equipment, networks, and network devices (specifically including Internet access) are provided only for authorized U.S. Government use. DOD computer systems may be monitored for all lawful purposes, including to ensure that their use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. Monitoring includes active attacks by authorized DOD entities to test or verify the security of this system. During monitoring, information may be examined, recorded, copied and used for authorized purposes. All information, including personal information, placed or sent over this system may be monitored.Use of this DOD computer system, authorized or unauthorized, constitutes consent to monitoring of this system. Unauthorized use may subject you to criminal prosecution. Evidence of unauthorized use collected during monitoring may be used for administrative, criminal, or other adverse action. Use of this system constitutes consent to monitoring for these purposes.

Suspicious Activity Reporting
Contact Army Counterintelligence via iSALUTE.

UNCLASSIFIED, NON-SENSITIVE, NON-PRIVACY ACT USE ONLY