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ListPlex Maestro |
| Basic and Advanced User Interface Modes
The Basic User Interface Mode greatly reduces the learning curve for beginners and makes it a breeze to get started quickly and easily, while the Advanced User Interface Mode allows experienced email marketers to take advantage of the full feature set.
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Yes |
| Drag-and-Drop Job Management
ListPlex Maestro supports a full hierarchy of job folders, allowing you to organize, drag and drop mail jobs into any number of folders, similar to file folders widely used in desktop operating systems, making campaign management easy even for large-scale operations.
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Yes |
| Team Collaboration
ListPlex Maestro allows multiple people to work with a campaign at the same time through a team collaboration feature where you can formally delegate operational tasks among team members with special expertise in various areas.
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Yes |
| Job Due Dates
Jobs can be assigned approval or due dates. The campaign management dashboard lists the jobs that are due next, making it easy to set priorities and locate jobs that require attention.
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Yes |
| Job Journal
The job journal displays all events in a job's history. All changes to the job are recorded together with information about the user who performed the change, providing accountability regarding the workflow of the job.
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Yes |
| Automatic Bounce Handling
Bounces can be handled automatically or routed to a designated email address. If handled automatically, ListPlex Maestro can create reports about the cause of the bounces.
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Yes |
| Anytime Scheduling
You can schedule email jobs for delivery at any date and time in any time zone without having to be present at the time of delivery. ListPlex Maestro also supports a staggered delivery, sending the messages in batches, with a configurable delay between each batch.
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Yes |
| Auto-Repeat Jobs
Email jobs can be scheduled to be automatically delivered at regular, programmable intervals without the need for human intervention.
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Yes |
| A/B-Split Testing
A/B-split testing allows you to send two or more different versions of a mailing to distinct but random splits of your recipients and compare the results. A/B-split testing with sampling allows you to send the variations to a small random sample, analyze the results, and then send the best performing variant to the rest.
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Yes |
| Follow-Up Messaging
ListPlex Maestro allows you to send follow-up messages to recipients who opened up or clicked on a specific link in a previous email message.
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Yes |
| Automatic Notifications
Campaign administrators can sign up for automatic notifications via email, including post-delivery tracking reports, weekly or monthly statistical summary reports and weekly recipient warehouse health reports.
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Yes |
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ListPlex Maestro |
| Internal Recipient Warehouse
The integrated recipient warehouse allows you to manage subscribers and create target groups directly in ListPlex Maestro without specialized database administration knowledge or SQL coding.
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Yes1 |
| External Recipient Database
With an in-house software installation, ListPlex Maestro can connect to most external databases, including Oracle, DB2, MS SQL Server and MySQL, allowing you to harness the information from existing customer databases for your email marketing campaigns while still having L-Soft take care of your mail delivery.
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Yes2 |
| Target Groups and List Segmentation
ListPlex Maestro allows for easy creation of database-driven target groups. This allows users unfamiliar with SQL to perform correct campaign targeting by making easy point-and-click or pull-down menu choices.
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Yes1 |
| LISTSERV List Compatibility
ListPlex Maestro is fully compatible and allows you to send jobs to existing LISTSERV lists. ListPlex Maestro can also convert existing LISTSERV lists, which provides them with additional database, tracking and reporting functions.
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Yes1 |
| Customizable Subscriber Pages
For hosted lists in your recipient warehouse, ListPlex Maestro can automatically generate customizable web pages where subscribers can enter their information and manage their subscriptions, requiring no HTML coding or programming.
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Yes1 |
| Direct Spreadsheet Import
ListPlex Maestro allows you to import data directly from spreadsheet files, without the need to first convert the spreadsheet into a CSV file.
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Yes |
| List Protection
The list protection feature prevents people who have unsubscribed from a hosted list from being accidentally re-added when importing subscribers from external sources, such as customer databases.
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Yes1 |
| Suppression Lists
You can protect your organization's sender reputation by using site-wide or individual "Do Not Send" lists to prevent certain email addresses from being included in your mailings.
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Yes |
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ListPlex Maestro |
| HTML, Text and MIME Support
Email messages can be crafted in text, HTML or multi-part format, which includes both text and HTML.
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Yes |
| Personalization
ListPlex Maestro supports personalization by allowing customized content and merge fields to be inserted into messages with a click of a mouse.
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Yes |
| Conditional Blocks
ListPlex Maestro supports conditional logic, enabling easy creation of custom content blocks. This allows you to create totally customized messages based on each subscriber's preferences.
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Yes |
| HTML Newsletter Templates
The ready-to-use HTML newsletter templates allow you to create professional and responsive HTML newsletters without HTML coding. Just click on the placeholders to fill the predefined areas with your own text and images.
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Yes |
| Visual HTML Editor
ListPlex Maestro includes an integrated visual HTML editor for easy creation of responsive HTML newsletters and messages with the help of fluid design widgets that adapt the layout to screens of any size.
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Yes |
| Flexible Image Handling
ListPlex Maestro allows you to choose whether to retrieve images for HTML newsletters from an external server, upload and embed them directly into the message, or upload and host them on the ListPlex Maestro server.
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Yes |
| Message Preview and Testing
ListPlex Maestro lets you preview messages and send formal test messages before delivery. HTML mail can also be previewed in a state that simulates an email client that has blocked the images.
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Yes |
| Social Media Publishing
ListPlex Maestro allows you to automatically publish links to your campaign messages on a number of social media platforms like Twitter and Facebook at the time of delivery, making it easier to spread the reach of your campaigns beyond the immediate subscriber base.
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Yes |
| Social Media Sharing
ListPlex Maestro supports easy social media sharing. You can use a simple drop-in to include social media sharing icons in messages, enabling subscribers to share the content with their own followers through their preferred social networks.
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Yes |
| Drop-in Content
Drop-in content allows you to extract and insert email content at the time of delivery. This is particularly useful for automated jobs or for including time-sensitive information.
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Yes |
| System Drop-in Content
System drop-ins allow you to automatically add elements such as subscription date, login and unsubscribe URLs to messages when sending to hosted recipient lists. There is also a system drop-in that performs calculations on subscriber data.
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Yes |
| Attachment Support
Audio, video, PDF documents and other files can be easily attached to your email marketing messages.
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Yes |
| International Character Set Support
ListPlex Maestro has full support for international character sets.
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Yes |
| Customizable Mail Headers
ListPlex Maestro supports customizable mail headers, which enable you to personalize the "From" and "Reply-To" fields for each individual recipient, or to insert custom X-Headers into your email messages.
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Yes |
| Easy Compliance with Anti-Spam Regulations
ListPlex Maestro makes it easy to comply with typical anti-spam regulations in different countries. Contact details, legal information and unsubscribe links can be automatically added to your campaign messages for full anti-spam compliance.
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Yes |
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ListPlex Maestro |
| Open-Up Tracking
ListPlex Maestro supports open-up tracking, which measures the number of recipients who opened up their email messages.
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Yes |
| Click-Through Tracking
ListPlex Maestro supports click-through tracking, which measures the number of recipients who clicked on links in their messages. Text and HTML parts can be tracked either together or separately.
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Yes |
| Form-Submit Tracking
ListPlex Maestro can track whether recipients submitted HTML forms embedded within their messages.
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Yes |
| Forward-to-a-Friend Tracking
The automatic forward-to-a-friend functionality allows subscribers to easily forward the newsletter to others. These forwards and any resulting subscriptions can be tracked.
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Yes1 |
| Action Tracking
The action tracking functionality extends the scope of the tracking, allowing you to monitor recipients' page visits and viral marketing activities occurring after they have read an email message and clicked on links to the target website.
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Yes |
| Social Media Tracking
ListPlex Maestro allows you to track how many of your recipients shared your message through their social networks and how many new subscribers joined the list as a result.
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Yes1 |
| Four Levels of Tracking
ListPlex Maestro offers four levels of tracking, ranging from blind to personal, with each level collecting a different degree of personally identifiable information about recipients for tracking reports.
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Yes |
| Tracking Permission
ListPlex Maestro offers a built-in way to obtain permission for personal tracking from recipients. This allows you to send a mailing to a mixed group of recipients and gather personal tracking information from those who have given permission and non-identifiable, unique tracking from those who haven't.
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Yes1 |
| Automatically Generated Reports
The system automatically generates a number of web-based reports for each delivered job. A pie chart gives you an immediate overview of the key metrics. The first-week tracking history shows how subscribers reacted to the campaign message during the first week after delivery. Additional bar charts show detailed open-up and click totals.
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Yes |
| Click-Rate Visualization
Click rates can also be shown as pins, showing which links attracted the most attention visually. This report type is similar to eye tracking reports used to study the effectiveness of user interfaces and advertising media.
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Yes |
| Bounce Reports
With automatic bounce handling, ListPlex Maestro can create reports about the cause of the bounces, allowing you to distinguish between hard and soft bounces.
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Yes |
| Job Comparison Reports
Custom job comparison reports enable you to dynamically compare the metrics for two or more jobs, allowing you to quickly and easily assess the success of multiple campaigns.
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Yes |
| Subscription Reports
The interactive subscriber data reports allow you to click on charts and drill down for details. The charts can show, for example, membership and subscription statistics over time.
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Yes |
| Demographic Reports
ListPlex Maestro can create demographic reports about the subscribers in a data warehouse and define jobs and target groups based on these demographic segments.
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Yes1 |
| PDF Reports
Most ListPlex Maestro reports can be downloaded as PDF documents, making it easier to share reports with colleagues and supervisors.
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Yes |
| Spreadsheet Reports
Most ListPlex Maestro tracking reports can be directly downloaded as spreadsheets with automatically embedded diagrams and charts for further analysis.
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Yes |
| Statistical Software Compatibility
Tracking data can be imported into third-party statistical software packages for further analysis.
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Yes |
| Web Analysis Software Compatibility
ListPlex Maestro can pass parameters in the tracking URL, allowing web traffic software to analyze click-stream activities.
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Yes |
| Customizable Tracking URLs
The domain name in the URLs can be fully customized, leaving no evidence of the hosting service that is being used to conduct the email marketing campaigns.
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Yes |
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ListPlex Maestro |
| Integrated Virus Protection
ListPlex Maestro is the only hosting service of its kind with built-in virus protection. The system scans all messages for viruses before delivery, offering another layer of campaign and recipient inbox protection.
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Yes |
| Internal Recipient Warehouse
The integrated recipient warehouse allows you to manage recipients and create target groups directly in ListPlex Maestro without specialized database administration knowledge or SQL coding.
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Yes1 |
| External Database Access
ListPlex Maestro can connect to most external databases, including Oracle, DB2, MS SQL Server and MySQL, allowing you to harness the information from existing customer databases for your email marketing campaigns while still having L-Soft take care of your mail delivery.
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Yes2 |
| DomainKeys Support
ListPlex Maestro supports DomainKeys, which is a cryptographic authentication solution that adds signatures to email messages, allowing recipient sites to verify that the message was sent by an authorized sender.
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Yes |
| Password-Protected Interface
The ListPlex Maestro web interface is password-protected, securing your dedicated email marketing system and email marketing campaigns from unauthorized access.
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Yes |
| Access Restriction by FQDN
As an extra security measure, access to the ListPlex Maestro web interface can be limited to a specific Fully Qualified Domain Name.
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Yes |
| HTTPS Support
ListPlex Maestro is compatible with SSL and allows the web interface to be accessed using the HTTPS protocol.
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Yes3 |
| HTTP(S) API With Secured Access
ListPlex Maestro supports external API access via a secured HTTP or HTTPS interface to allow authorized external processes to trigger recipient or report downloads, imports, mail job deliveries and many other automated tasks.
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Yes3 |
| Virtual Private Network
A virtual private network tunnel allows customers to send and receive data in a flexible and secure way from anywhere in the world.
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Yes4 |
| Custom Update Schedule
Customers with change management requirements can schedule their operating system and L-Soft software updates on a time and day of their choosing.
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Yes4 |
| Custom Software Installation
Custom software, including databases, can be installed on the virtual hosting server upon request.
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Yes4 |
| Custom Script Development
Custom script development is available upon request for customers with special requirements.
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Yes4 |
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