Troubleshoot Your Cell Phone, Smartphone, Tablet or MicroCell from AT&T

AT&T Troubleshoot & Resolve

Select Your Device For device-specific help,
Select Your Device

Before You Start

To resolve certain issues, it may be helpful to have these items handy when using this tool:

  • Cell phone you are troubleshooting (as selected above)
  • myAT&T User ID and password, in case you need to log in