Office of Health Facilities Licensing and Certification
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Welcome to the Office of Health Facilities Licensing and Certification (OHFLC). Our mission is to improve the quality of healthcare through regulatory oversight of acute care and outpatient healthcare facilities and agencies throughout Delaware.
OHFLC Program Areas
State Licensed Agencies/Facilities
Additionally, Federal Medicare and Medicaid certification requires that our office provide regulatory oversight of service providers in:
Registered and Accredited Facilities that Perform Invasive Medical ProceduresRegulations
Applications and Forms
Licensing Information
ComplaintsEvery health care agency or facility in Delaware is responsible for providing quality care in a safe setting. Before filing a complaint with the Office of Health Facilities Licensing and Certification (OHFLC), you should understand that the first course of action is to discuss your concerns or issues with the agency/facility administration. If the agency/facility is unable to resolve the matter, then you should feel free to contact the OHFLC for further assistance. Office of Health Facilities Licensing and Certification The toll-free number is accessible 24 hours a day, 7 days a week. During off-hours and non-business days, callers should leave a message on the answering machine; messages are retrieved the next business day. When leaving a message, the caller should speak clearly and include the following information:
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 Delaware Health Care Commission
Other Resources
Elder AbuseFact:According to the National Council on Aging, approximately 1 in 10 Americans aged 60+ have experienced some form of elder abuse. Some estimates range as high as 5 million elders who are abused each year. One study estimated that only 1 in 14 cases of abuse are reported to authorities. For more information on elder abuse, please visit the following websites: |
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