Education Special on Dell Products

May 2016

For a limited time, Dell is offering UNT an exclusive education discount on select PCs, tablets, electronics and accessories. Additionally, they are offering a free 32" Samsung TV with the purchase of select PCs $699 or more. Check out the flyer below for more information.

(resource: Exclusive education savings on new Dell technology)

Java Security Concerns

October 2015

Recent exploits have been found concerning older versions of Java. The UIT Helpdesk recommends making sure you have the latest version of Java installed.

(resource: Verify and upgrade to the recommended version of Java)

National Cyber Security Awareness Month

October 2015

"October is National Cybersecurity Awareness Month, and UNT System Information Security is encouraging faculty and staff to do their part by using best practices and staying alert for potential breaches in computer security. Cybersecurity is about maintaining the confidentiality, integrity and availability of computer hardware, software and information."

(resource: UNT System Information Security)
(resource: U.S. Department of Homeland Security)

Google Chrome drops popular plug-in support

September 2015

Google Chrome 45, released September 1st, 2015, has completely dropped support for NPAPI plug-ins. Popular NPAPI plug-ins include Java and Silverlight, amongst others.

Some portions of Blackboard Learn may use one of these plug-ins, in which case, you'll need to switch to a browser that supports it, such as Firefox, Safari, or Internet Explorer.

"The Mainframe" Apple Store opens on campus

July 2015

The Mainframe has opened a temporary location in the Stovall Temporary Union Building (STUB) room 161. You can visit the store now to see their deals on products and make purchases on campus.

When the store opens in the new Union, you will find that it is a full fledged Apple Store, providing Apple products, accessories, and Apple-certified techs for full-service repairs. This is an exciting addition to UNT, especially considering the nearest Apple Stores are in Southlake and Frisco.

Check out their Union website and "The Mainframe" Facebook page.

Office 365 ProPlus for current students through EagleConnect!

Current student EagleConnect accounts are now licensed to use Office 365 ProPlus!
What comes with Office 365 ProPlus?

• • Office 2013 for Windows 7, Windows 8, and Windows 8.1
• • Office 2011 for Mac OSX 10.5.8 and newer
• • Office Mobile for iOS 6.1 and newer (iPhone only)
• • Office Mobile for Android 4.0 and newer

These are full "offline" installations of Microsoft Office. You will be able to use Office on up to 5 Windows or Mac machines and use Office Mobile on up to 5 mobile devices.

Find out more by reading over the June issue of Benchmarks' Helpdesk FYI.

Blackboard Learn Browser Check

Blackboard Learn now has a browser check which will help you verify if your computer and browser are compatible with the Blackboard Learn system. Please note that the Browser check may state that your browser is not supported. As long as you are using the latest update of your browser (Chrome, Firefox, Safari, or IE) your browser should be compatible with Blackboard Learn.

Helpdesk Customer Satisfaction Survey

To ensure that we are offering a high level of customer service the UIT Helpdesk has posted a customer satisfaction survey. If you have time, please take a moment to complete the survey and let us know how we are doing.