In the Event of an Emergency
NOTE: If you are not registered or leading a UNT Study Abroad Program, but are a UNT Guest or faculty/staff/student travelling independently for research or other UNT purposes, please be sure you first register your international travel here.
In the event of a an emergency, including either a physical or psychological crisis, first contact ACE American Insurance Company, then contact the UNT Study Abroad Office.
ACE American Insurance
Inside the USA: 1-855-327-1414
Outside the USA Call Collect: 1-630-694-9764
Reference policy number GLMN04250965
Group Username: medassist-usa@axa-assistance.us
Group Password: acea&h
UNT Study Abroad Office
Monday - Friday (8AM - 5PM): 940.565.2207
After Hours: UNT Police Department: 940.565.3003 (Please let them know you are a study abroad student and they will forward your information on to the Study Abroad Office for follow up)
PLEASE NOTE: If you are a UNT faculty or staff member and the incident involves UNT students, you must all fill out an Incident Report within 72 hours of the incident. For more information on what needs reporting and to submit a report, please click here.