Customer Focused
We serve customer needs to the best of our abilities. We recognize our customers are the reason for our existence.
People Centric
We recognize that people make work happen. We acknowledge staff value by training our employees and recognizing their work attitude, approach and work products in meaningful ways.
Mutual Respect
We work as a team within our organization, across organizations and with our customers. We respect people and their viewpoints. We strive to be collaborative with everyone.
Trustworthiness
We firmly believe in being a trustworthy partner for everyone who uses our services; this is a hallmark of our culture. We do not say it unless we mean it. We do what we say we will do, when we say we will do it.
Transparency
We are transparent with everything and everyone. We have no hidden agendas. We share information freely with everyone.
Excellence
We strive for excellence in everything we do for ourselves and our customers. We believe that nothing short of doing an excellent job is worth doing.
Accountability
We measure everything meaningful and publish that information for all to see.
Continuous Improvement
We expect everyone to be involved in continuously improving our products, service quality and delivery costs.