Hours of Operation

Office hours for all TxDOT offices, except El Paso, are 8 a.m. to 5 p.m., Central Time, Monday-Friday. The El Paso District is open from 8 a.m. to 5 p.m., Mountain Time, Monday-Friday.

Phone Us

When we receive your call, we will:

• discuss the issue and try to answer your inquiry immediately by phone,
• reply to you within five business days if we are unable to address your issue over the phone, and
• update you quarterly if the issue takes more than 90 days to resolve.

Local Information:
Dial (800) 558-9368, toll free, to automatically be connected to the local TxDOT District office nearest you.

General Information:
Call our general switchboard at (512) 463-8588 for general TxDOT information.

US Mail

Send letters to:

Texas Department of Transportation
125 East 11th St.
Austin, TX 78701

Please include:

• your name and mailing address (telephone number/e-mail optional),
• a description of your comment or concern, including any background information or underlying facts, and
• the specific action or measure you are requesting of us.