Your privacy is important to National Bank of Ethiopia. This
is why, as a member of National Bank of Ethiopia, we are
committed to the National Bank of Ethiopia Privacy , which is as
follows:
National Bank of Ethiopia Privacy Promise for Consumers
While information is the cornerstone of our ability to provide
superior service, our most important asset is our customers'
trust. Keeping customer information secure, and using it only as
our customers would want us to, is a top priority for all of us
at National Bank of Ethiopia. Here then, is our promise to our
individual customers:
We will safeguard, according to strict standards of security and
confidentiality, any information our customers share with us.
We will limit the collection and use of customer information to
the minimum we require to deliver superior service to our
customers, which includes advising our customers about our
products, services and other opportunities, and to administer
our business.
We will permit only authorized employees, who are trained in the
proper handling of customer information, to have access to that
information. Employees who violate our Privacy Promise will be
subject to our normal disciplinary process.
We will not reveal customer information to any external
organization unless we have previously informed the customer in
disclosures or agreements, have been authorized by the customer,
or are required by law.
We will always maintain control over the confidentiality of our
customer information. We may, however, facilitate relevant
offers from reputable companies. These companies are not
permitted to retain any customer information unless the customer
has specifically expressed interest in their products or
services.
We will tell customers in plain language initially, and at least
once annually, how they may remove their names from marketing
lists. At any time, customers can contact us to remove their
names from such lists.
Whenever we hire other organizations to provide support
services, we will require them to conform to our privacy
standards and to allow us to audit them for compliance.
For purposes of credit reporting, verification and risk
management, we will exchange information about our customers
with reputable reference sources and clearinghouse services.
We will not use or share - internally or externally - personally
identifiable medical information for any purpose other than the
underwriting or administration of a customer's policy, claim or
account, or as disclosed to the customer when the information is
collected, or to which the customer consents.
We will attempt to keep customer files complete, up-to-date, and
accurate. We will tell our customers how and where to
conveniently access their account information (except when we're
prohibited by law) and how to notify us about errors which we
will promptly correct.
We will continuously assess ourselves to ensure that customer privacy is respected.
We will conduct our business in a manner that fulfills our Promise in the many nations in which we do business.