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TV Technical Issues

TV
    TV Technical Issues
    • KQED Plus OTA ? Optimistically planned maintenance: Fri 12/05 mid-morning

      (DT54.1 thru 54.5) Assuming that the weather and road conditions permit, we plan to do a bit of maintenance on our KQEH transmitter the morning of Friday 12/05… hopefully 10am-11am-ish, but could be a bit later. Most of the work should not affect the outgoing signal, but there will need to be a cable swap […]

    • Mon 11/03/14: Work on KQED Plus tower (DT54)

      Another station needs to do maintenance on its equipment on the tower on Monument Peak, requiring that we switch our DT54 Over the Air signal from the main antenna to the auxiliary when the work starts, then back to the main antenna at the conclusion. These switches should cause momentary outages only, and most receivers […]

    • Wed 10/15 morning: KQED Plus (KQEH) Over the Air signal down

      UPDATE: This problem has been resolved, and the OTA signal for the DT54 channels restored. (DT54.1 through 54.5) KQED Plus’ Over the Air transmission is currently off air via our KQEH transmitter on Monument Peak northeast of San Jose. Technicians are working on the problem. No current estimate regarding how long this will exist. We […]

To view previous issues and how they were resolved, go to our TV Technical Issues page.

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