Welcome to an Engaged Community

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My Dashboard

Personalize your online experience to stay up-to-date on news, events and other information.

View My Dashboard

Group Spotlight

Katie Parr Music Academy

for anyone interested in music, education, song writing, recording or musical equipment.

Total Users

2131

Fire Department

Police Department

Office of Emergency Management

DPS Media Relations

Ordinances

Complaints/Commendations

Complaints and Commendations

Department of Public Safety Complaints and Commendations

We want to hear your feedback, both good and bad, regarding your experience with Southlake's Department of Public Safety. If you would like to file a complaint against an employee or simply would like to tell an employee good job, please follow the steps below.

Employee Commendations
Did you have a great experience dealing with the Department of Public Safety? Let us know by filling out our Commendation form.

File a Complaint
If you have had a negative experience with the Department of Public Safety and would like to file a formal complaint, please complete the Complaint Form and submit it using the instructions on the form. The Department of Public Safety investigates all complaints, including those made anonymously. If you would like to talk to someone in person, please contact Professional Standards Lieutenant Ashleigh Douglas at 817-748-8111.