General NBA questions? Click here.
We want you to enjoy your visit to NBA.com, so we've provided answers to some of our service's Frequently Asked Questions.
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What browsers do you support?
How do I make NBA.com the default home page on my browser?
What tools should I use to play NBA.com's audio, video, and multimedia clips?
What browsers do you support? NBA.com takes advantage of the latest in browser technology, so for the best experience, we recommend upgrading your browser as new versions of your browser become available. NBA.com uses tables, frames, animated GIFs, Java, and many HTML 3.0 extensions, as well as HTML forms for things like contests, polls, and surveys. We use both GIF files and JPEGs for in-line images. We also use audio and video clips extensively. Thus, if your browser does not support aligned imbedded tables, forms, or external viewers, you will not be able to fully enjoy the features and design NBA.com has to offer. For best results, we recommend that you use Microsoft Internet Explorer 7, Apple Safari, or Mozilla Firefox. Return to top of page
How do I make NBA.com the default home page on my browser? If your browser is Microsoft Internet Explorer 5+, go to the NBA.com home page and select "Tools" and "Internet Options" from the toolbar at the top of the screen. Click on the tab labeled "General" and go to the "Home Page" section. You can either enter the NBA.com URL (http://www.nba.com/) in the dialog box, or select the "Use Current" button. Click "OK." The next time you start Internet Explorer or click the "Home" button on the toolbar, you'll go directly to NBA.com! If your browser is Mozilla Firefox, go to the NBA.com home page and select "Tools" and "Options" from the toolbar at the top of the screen. Click on the tab labeled "Main" and then click on the button marked "Use Current Pages". You can also enter the URL for NBA.com manually into the "Home Page:" text field. Once done, click "OK." The next time you start Mozilla Firefox or click the "Home" icon on the toolbar, you'll go directly to NBA.com! Return to top of page
What tools should I use to view NBA.com's audio, video and multimedia clips?
Operating System and Browser Requirements: The operating system you use determines which browser you need to view videos: If you use Windows 98, NT, 2000, XP, ME, use one of the following browsers:
* Internet Explorer 6.0
* Firefox 2.X
Other multimedia on NBA.com and NBA Team sites, may require other players. Download information for other multimedia players is listed below:
Windows Media Player
The Windows Media Player allows you to play Windows Media, .avi video, and .wav sound files. The latest Windows Media Player can be downloaded free from Microsoft.com:
![](https://webarchive.library.unt.edu/web/20141031010651im_/http://www.nba.com/media/get_wmp.gif)
Flash
Flash is required for certain features on NBA.com like photo galleries, slide shows, special interfaces, and Courtside Live . We recommend downloading this free from MacroMedia:
![](https://webarchive.library.unt.edu/web/20141031010651im_/http://www.nba.com/media/get_flashplayer_88_31.gif)
ShockWave
You'll also need ShockWave to run certain features on NBA.com. We recommend downloading this free from MacroMedia:
![](https://webarchive.library.unt.edu/web/20141031010651im_/http://www.nba.com/media/get_shockwave_88_31.gif)
Acrobat
You may also need Acrobat to download certain preformatted documents on NBA.com. You may download the Acrobat softward free from Adobe.
![](https://webarchive.library.unt.edu/web/20141031010651im_/http://www.nba.com/media/get_adobe_reader.gif)
Silverlight
Download Microsoft Silverlight for free in order to view full screen photo galleries, exclusive videos and more.
![](https://webarchive.library.unt.edu/web/20141031010651im_/http://www.nba.com/media/video/silverlight_250_071211.jpg)