Technology

Ad Technology Project Manager

Want to work in a dynamic organization and help shape the future of digital advertising? We are looking for a talented Project Manager/Scrum Master who wants to be part of our advertising systems at the New York Times. Our ideal candidate has worked as a project manager in an Internet business, where they have had strong interactions with digital advertising groups and developers, and been comfortable understanding and communicating technical details. You should have worked with both waterfall and agile methods.. You are a problem solver who cares about the wellbeing of your team and leading them to a better state, and you communicate extremely well. Finally you must be comfortable working in a matrix environment and with other teams.

Responsibilities:

Fill role of Technical Project Manager and Scrum Master with the Ad Technology team and serves as Agile advocate
Meet regularly with Team Leads to understand project and program status. Track performance metrics to help teams maximize efficiencies.
Oversee all relevant team meetings, including, but not limited to: scrum, sprint planning, retrospectives, demos.
Work with Product Owners to manage backlog
Work closely with various product and business teams to understand cross platform and business dependencies
Meet regularly with Program Manager to ensure that projects are on track
Manage scope
Write or drive collaboration around the creation of project plans, functional specifications, user stories, or other actionable tasks and documentation.
Demonstrates flexibility in problem solving and adaptability in learning new technologies.

Qualifications:

Bachelor’s degree preferred
Must have experience working with various development and project management methods including Waterfall and Agile
Must have experience in working with Digital organizations utilizing an iterative process
Must have excellent communication skills and be able to work with various groups to resolve conflicts
Must have experience in working in a fast paced environment, and be able to handle multiple projects simultaneously

If interested, send us a resume at newyorktimesjobs@nytimes.com

The New York Times is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

Analyst, Marketing Analytics

We are seeking a Data Analyst to join our growing Data & Insight Group, who will partner with User Experience and Retention Teams, focusing on data analytics to influence customer retention strategy, experience and communication.

You will be responsible for uncovering insights into the drivers of customer retention, using observed digital engagement behaviors and known customer demographics, and you will be comfortable analyzing retention curves and modeling lifetime value.

Collaborating across disciplines, you will design and create reports to monitor the health of the customer base, perform exploratory data analysis to identify opportunities, implementation of digital tracking, and conduct AB and multivariate tests.

Responsibilities:

Partner with marketers to understand their objectives, and apply data-driven approaches to acquisition, engagement and retention across all digital and print platforms
Design, build and automate reports / dashboards that provide insight into customer acquisition and retention.
Apply segmentation and targeting to increase the relevance of marketing, in order to increase engagement and reduce churn.
Implement web analytics solutions, train marketing in the use of analytics and reporting tools, and share insights from web analytics tools.
Use observation and analysis to recommend iterative improvements to marketing, and partner with marketers on the end-to-end process of test design, implementation and analysis
Document and communicate findings and insights to stakeholders across the company, including senior executives  .

Requirements:

2+ years of relevant experience working on marketing analytics problems in a digital business.
2+ years work experience implementing and reporting on Google Analytics.
2+ years work experience using SQL is required. Strong analytic SQL skills and experience working with traditional relational databases and/or NoSQL databases such as Hadoop / Hive, BigQuery, Redshift.
Additional programming languages (e.g. Python, R) are necessary.
Experience with defining, implementing and analyzing A/B and multivariate experiments is a plus.
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills – written and verbal presentations
Excellent conceptual and analytical reasoning competencies.
Degree in an analytical field such as economics, mathematics, or computer science is desired.
Comfortable working in a fast-paced and highly collaborative environment.
A top-notch sense of humor.

If interested, send us a resume at newyorktimesjobs@nytimes.com

Analyst, Product Analytics

The New York Times is seeking a Data Analyst to join our growing Data & Insight Group, which is responsible for data analytics, data science and data engineering for all New York Times offerings, including the newspaper and NYTimes.com.

The successful candidate will become a key partner to the product development team as The Times continually innovates, iterates and launches new products.

The Data Analyst will help define and track key performance indicators for products, and generate insights about how our audiences consume Times content across platforms (web, phone, tablet) to inform future product development and optimization.

The successful candidate will be able to deliver A/B and multivariate experiment, design and automate reports, implement digital analytics tagging, master exploratory analysis and insight, all in close collaboration with partners in data analytics, data science and engineering teams.

The Data Analyst will support the audience growth and engagement strategy on NYTimes.com, exploring how to reach more readers, convert first time visitors into repeat visitors, heavy users and ultimately into paid subscribers.

Responsibilities:

Liaise with internal business and newsroom stakeholders to understand their objectives, challenges and opportunities.
Use exploratory analysis to deeply understand the New York Times audience and their behavior across platforms
Use observation and analysis to recommend iterative improvements to site design, and partner with product managers on the end-to-end process of test design, implementation and analysis
Design, build and automate dashboards
Influence internal stakeholders at all levels of the organization to take action based on insights generated to seize business opportunities
Document and communicate findings and insights to stakeholders across the company, including senior executives  .

Requirements:

Experience in providing analytics to inform new product development and iteration
2+ years of relevant experience working in web / digital / mobile analytics or in web-based businesses.
2+ years work experience implementing and reporting on Google Analytics.
2+ years work experience using SQL is required.
Experience in applying multivariate statistics, including logistic regression modeling, to business problems or market research.
Additional programming languages (e.g. Python) are necessary.
Experience with distributed data processing system, such as Hadoop/MapReduce and Hive.
Experience implementing and reporting on Google Analytics.
Experience with defining, implementing and analyzing A/B and multivariate experiments
Ability to think strategically, analyze and interpret market and consumer information.
Strong communication skills – written and verbal presentations
Excellent conceptual and analytical reasoning competencies.
Degree in an analytical field such as economics, mathematics, or computer science is desired. MBA is a plus.
Comfortable working in a fast-paced and highly collaborative environment.
Strong communication and interpersonal skills, and ability to work seamlessly with a cross-functional team of analysts, technologists, marketers and product managers.
A top-notch sense of humor.

If interested, send us a resume at newyorktimesjobs@nytimes.com

Android Engineer

We are looking for an experienced full time Android Java Engineer who is driven, enjoys solving deeply technical problems, and wants to be a part of a fast, effective, and highly agile team supporting an application with half a million active users.

Our ideal candidate would be able to work with other leads, engineers, and designers to recommend, design, and build features, as well as continuously improve the quality of the existing codebase. They will work with members of our other disciplines, including content, e-commerce, notification, ads, analytics, and iOS teams to help guide the creation of Android-specific experiences, and common components where applicable.

Candidates must be proficient with Java and object-oriented programming, including software design and design patterns, as well as standard Java development tools such as IntelliJ or Android Studio.

What you will do:

Implement best practices for developing Android applications that target multiple devices and platform versions
Design, develop and test new features updating existing code, as well as from the ground up
Work with a dedicated, in-house QA team in a continuously integrated environment.
Write unit tests, and work with QA to ensure functional automated tests can be written.
Code reviews
Integrate with internal NYTimes, as well as external APIs
Troubleshoot, optimize and performance tune
Innovate and brainstorm new features
Work closely with a Project Manager and a Mobile Architect to execute solutions
Set up build configurations to integrate with client continuous integration and source control systems
Keep up with and research emerging Android Design Patterns

What You Need for this Position

Experience building native Android applications
Proficiency with and willingness to learn open source frameworks or third-party libraries such as: RxJava, Gradle, Dagger, Robolectric/Espresso
At least 1 app in the Google Play Store
Strong knowledge of layouts, themes, styles, views and other Android UI concepts especially pertaining to Material Design Guidelines
Hands on experience working with third party APIs
Strong understanding of dependency injection

Some more great attributes we like to see in candidates:

You get just as excited improving performance and efficiency as you do building the latest feature
You are experienced and happy in a fast-moving, continuous flow development environment
You strive to improve your Android skills and skills of your team through constant feedback and discussions
Experience profiling memory such as analyzing heap dumps and finding memory leaks
You keep up to date on the latest Android buzz in the community

Libraries we use and love:

RxJava
Dagger
JUnit
Espresso
Robolectic
GSON
OkHttp
Gradle
Groovy
Guava

If interested, send us a resume at technicaljobs@nytimes.com

Android Engineer, Games

The New York Times is looking for an engineer who can play an integral role in building brand new Android applications for our world-renowned games products, including Crosswords and the upcoming diversification into new games and platforms.

A little more about us…

The Games teams are small, cross-functional teams within The Times tasked with building great puzzle experiences on a variety of devices and platforms. We’re excited to expand our Crossword experience to Android with a native app that we are building from the ground up.

Our group focuses on user-centered design, and is composed of tightly knit, interdependent representatives from product and project management, development and design. Through iteration, testing, empathetic research and experimentation, the games that are delivered constantly evolve, and the team members constantly strive for improvement.

Who we’re looking for…

We are looking for an experienced Java engineer who enjoys solving deeply technical problems and is able to collaborate on, and contribute to architectural choices for a completely new app and experience.

We’re using some of the latest technologies and frameworks available on Android, so experience with things like RxJava, Gradle and Dagger are desired, but not required. Above all, we want someone who values quality and an excellent user experience and is willing to put in the work and attention to detail that is required to build a world-class puzzle game experience.

To be successful in this role, you must:

Have experience with or be willing to learn the latest technologies and frameworks available on Android (e.g., experience with things like RxJava, Gradle, Dagger, Robolectric/Espresso, and Material Design)
Value quality and an excellent user experience and be willing to put in the work and attention to detail that is required to build a world-class puzzle game experience
Appreciation for tooling that can help support teams distributed from St. Louis to New York to Ukraine

Requirements and experience:

2+ years of Java development, preferably focused on Android
Solid understanding of activity and fragment lifecycle
Strong front end Android experience a plus – building a rich experience is our goal and should be yours too
Backend API development experience is a plus

If interested, send us a resume at technicaljobs@nytimes.com

API Engineer, Games

The New York Times is looking for an engineer to create and contribute to APIs and systems development in support of our world-renowned games products, including Crosswords and the upcoming diversification into new games and platforms.

A little more about us:

The Games team is a small, cross-functional team within The New York Times tasked with building great puzzle experiences on a variety of devices and platforms. We’re evolving our existing Crosswords portfolio and developing a native Android app, continuing to iterate on the gameplay experience on iOS, experimenting with new puzzles that we are building from the ground up, and are heavily investing in our API infrastructure to enable new types of gameplay, create more maintainable code, and enable new product experimentation with ease. Our team cuts across all disciplines and are staffed by people who are passionate about our products and work together to provide a world-class experience for everyone who plays our games.

Who we’re looking for:

We are looking for an experienced API engineer, who can think through complex data access problems, enjoys iterating on models and thinking through their impact on downstream systems and the clients that consume them, and is passionate about simplicity in the infrastructure and flow that supports these systems.

We use some of the more interesting ways of creating APIs, including hosting on AWS and GCP, building systems with Go and Node, thinking through the implications of API Gateway and Kong, technologies like Lambda, balancing protobuff performance vs JSON simplicity, and how message queuing can save the world. As a result, a key focus of this role is an appreciation for learning what is new and interesting in high-performance, high-availability service-oriented architecture, while ignoring most of it in favor of fast iteration, predictable delivery and domain expertise.

To be successful in this role, you must…

Appreciate thinking about Swagger vs RAML vs Blueprint, but understand when they can be irrelevant
Understand the value of data model mocks and versioned schemas, and how to collaboratively author these with consumers
Evangelize that designing data interfaces (be it REST, GraphQL, Falcor or the like) is a task that takes as much care and consideration as traditional product design, but for a technical audience
Be able to work through complex caching situations to deliver high-speed data access in all situations

Requirements and experience…

Many years of hands-on authoring of APIs, preferably with Node, Go or Python
Knowledge of multiple methods for creating APIs (frameworks, scaffolding, and why one would be preferable to another in different situations)

If interested, send us a resume at technicaljobs@nytimes.com

Contract Position – Sr. Front End Developer

Position: T Brand Studio is a new and exciting group within The New York Times that is focused on bringing innovative advertising content products to market for brands and advertisers.

Responsibilities and Key Areas of Accountability:

Maintain a coherent, progressive development strategy for our products
Maintain high standards of code quality, design patterns, documentation, standards, and security across the team
Integration of extensible modules and components within custom CMS and shared frameworks
Day-to-day responsibility for deployments, bugs and adjustments
Succinctly communicate complex problems and proposed solutions both in writing and orally.

Requirements:

5+ years experience in Web Software development
Mastery of javascript, html, css, Data Modeling, OOP
Expert knowledge of HTML semantics, structure, and APIs.
Expert knowledge of CSS Object Model, structure, &c.
Familiarity with common development build tools and shell commands.
Knowledge of modern development practices, both server-side and client-side a plus
Strong desire to build, sense of ownership, urgency, and drive
Ability to easily and quickly adapt to new languages depending on the task at hand
Strong communication skills
Author or collaborator on open source projects a preference
Having a thick skin and a top-notch sense of humor is strongly recommend

STATEMENT ABOUT OTHER DUTIES

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change, e.g., emergencies, changes in personnel, workload, rush jobs, special projects, technological developments, etc.

If interested, send us a resume at technicaljobs@nytimes.com

Data Engineer

As an Engineer on the Data Solutions and Governance Team, you will be constantly challenged to develop applications to support analytics and reporting applications for the NYT Company. The ideal candidate must be an outstanding hands-on developer who is skilled in applying technologies to solve data warehouse problems and developing innovative solutions.

Responsibilities

Work as part of team on implementing complex data projects with a focus on collecting, parsing, analyzing and visualizing large sets of data to turn information into insights across multiple platforms.
Design, Implement and support Data Models, ETLs that provide structured and timely access to large datasets.
Build fault tolerant, self-healing, adaptive and highly accurate ETL platforms.
Develop and maintain programs on source systems, ETL applications, data cleansing functions, system management functions including load automation, data acquisition functions and others.
Design and develop the data model (s) for the DW, marts or NoSQL solutions, which will be vetted by the data solutions team and or guided by the Senior Data Solutions Architect.
Responsible for data administration of warehouse solutions.
Take ownership of the Informatica warehouse solutions and provide production support.
Document processes and standard operating procedures for processes.
Generate reports using Business Objects, Tableau or Pentaho.

Qualifications

Five years experience building data warehouse solutions and working knowledge of ETL
Five years experience building ETL solutions of Informatica and in depth knowledge of debugging and optimizing workflows.
Knowledge of Start schema designs.
Two years work experience with scripting languages such as Java, Python, Linux
Five years work experience with Oracle database and expertise in creating Oracle Stored procedures and functions.
Five years experience working with complex SQL.
Experience in creating Unix Shell Scripts.
Five years experience with object-oriented design, coding and testing patterns as well as experience in engineering open source software platforms and large-scale data infrastructures
Five years experience performing analysis on complex data structures
Bachelor’s degree or Master’s in information Technology or relevant discipline.

Skills that will give you an advantage over other candidates

To enjoy being challenged and to solve complex problems on a daily basis
To have excellent oral and written communication skills
To be proficient in designing efficient and robust ETL workflows and expertise in Informatica and Pentaho/Kettle.
Working experience with Amazon Cloud, BigQuery or Hortonworks Hadoop technologies
Strong working experience with Tableau.
To be able to work in teams and collaborate with others to clarify requirements
Strong analytic and problem solving capabilities.
Ability to design and implement data warehouse solutions and big data solutions.
Working knowledge of MPP Databases such as Redshift, Hive, BigQuery and other Big Data Technologies.
Willing to expand technological skill set to Big Data Technologies such as Hive, Pig, MapReduce
Knowledge of Java and Python.
Experience working in digital media.
Capability to handle sensitive and complex issues with discretion and good judgment.
A passion for technology. We are looking for someone who is keen on leveraging their existing skills while applying new approaches to the Data Solutions.

If interested, send us a resume at technicaljobs@nytimes.com

Director of Information Security

Secure Development, Architecture and Engineering

Integrate and automate security testing into development processes.
Lead training efforts to educate DevOps teams to prioritize security risk in all aspects of development, including APIs, data protection and more.
Plan, design, and implement security systems and software, including
- SIEM tools
- intrusion detection / prevention systems
- advanced behavioral analytics
- advanced malware protection tools
- web application security and code scanning tools
Review existing security architecture, identify design gaps, and recommend security enhancements
Stay abreast of emerging security technologies and integrate them into security architecture as needed

Information Security Operations

Create and maintain security policies, controls, and incident response plans
Manage the development and maintenance of policies, standards, processes and procedures to assess, monitor, report, escalate and mitigate risk and compliance issues
Review alerts and data from sensors and document formal, technical incident reports
Produce vulnerability, configuration, and coverage metrics and reporting to demonstrate assessment coverage and remediation effectiveness
Create tools for regular reporting of the security program, activities and progress across the organization
Research emerging threats and vulnerabilities to aid in the identification of security incidents

Risk Management and Security Awareness

Maintain a security strategy that incorporates business and technology objectives and outputs from risk assessments
Make sure that information security policies, procedures, and best practices are communicated to all personnel and that compliance is enforced
Build a culture of security and create a compelling security vision and strategy for the company
Monitor and spread awareness of trends in the threat landscape
Engage leaders from Technology and the business to understand and prioritize cyber-security risks through formal risk assessments
Build and institute a risk management program to focus on cyber-security investments
Educate and advise technology and business leaders on technology risk and compliance issues, as well as appropriate mitigation strategies and approaches related to security and risk management

Qualifications

6+ years of information security experience in increasingly responsible roles
Professional certification in information security (for example, CISSP, CISM or CISA) desired
Ability to effectively work across organizational boundaries to build a case for change
Experienced in, and able to formulate, the cost effectiveness benefit of security initiatives in the context of overall business risk mitigation and the company’s operational objectives
Demonstrated understanding of recognized security industry standards and leading practices such as the NIST Cybersecurity Framework
Knowledge of technological trends and developments in the areas of information security, risk management, web architectures and cloud computing
Experience managing teams

If interested, send us a resume at newyorktimesjobs@nytimes.com

Editorial Director, Story[X]

The New York Times has long been at the forefront of applying technology to advance our journalism with the goal of helping people understand the most important stories of the day in new and imaginative ways.

From ambitious projects like the report on Greenland Melting Away and our recent forays into Virtual Reality to the work of T Brand Studio, we’ve led the way among media and marketers in finding new ways to tell, distribute, and understand the impact of our stories. But the pace of change in visual and interactive storytelling is quickening.

With that in mind, we’re delighted to announce Times Story[X], a rebirth of our R&D lab. Times Story[X] will be part of The New York Times newsroom and product teams. Our goal is to connect the world-class designers and developers at The Times with research and experimentation that looks beyond immediate news, product and advertising cycles to anticipate how emerging innovations in technology will transform the way we communicate and express ourselves.

As we build Times Story[X], we’re looking internally and externally for a team lead and for highly creative technologists, designers and researchers to invent the future of storytelling. This new team will work directly with our visual, interactive and product teams to identify and prototype new ways of reaching audiences and giving expression to our journalism.

The tools and techniques that emerge from Times Story[X] will also be shared with designers and developers in T Brand Studio. And Times advertisers, as they have with the R&D Lab, will also have a window into our latest efforts to explore the forefront of technology, journalism and storytelling.

Responsibilities:

Lead a team of technologists, designers and researchers looking one to three years out at the emerging technologies that will shape the Times’s visual and interactive storytelling and engage our audience, working closely with the newsroom, technology, design, T Brand Studio and our Audience Research and Customer Insight groups.
Understand and communicate market trends and emerging technologies.
Collaborate with digital leadership, revenue leadership, and strategy team to provide input into the strategic direction of The Times.
Lead the team prototyping new storytelling capabilities (production ready) that emerge from research and from collaboration with newsroom, product, technology and T Brand Studio.
Provide executive sponsors and business partners clear briefings and reports that bridge technology and business needs.
Coordinate development efforts with other Engineering and Technology groups to keep strategies aligned.
Manage efforts to build Story[X] as an elite brand that helps us advance our advertising and branded content businesses by sharing best practices, know-how and tools for applying advanced storytelling technology to tell better stories, and distribute and develop engagement for them.

Qualifications:

World-class digital storyteller in journalism
Experience managing a technical team with diverse skills and tasks
Experience designing flexible technical solutions based on understanding of business strategies and goals
Excellent written and verbal communication skills and comfort level in public presentation settings
Comfort with and competence in effectively communicating with all levels of the organization, including C-level
Experience with current and emerging technologies
Experience communicating technical concepts to non-technical people
Comfort in moving fluidly between and working in service of news, product, and revenue

If interested, send us a resume at newyorktimesjobs@nytimes.com

Executive Director of Data Governance

The New York Times is seeking an Executive Director of Data Governance, to report to The Senior Vice President of Data and Insights.

The Data and Insights group, in close partnership with Data Engineering, is unlocking the huge potential of New York Times data, and has a 3-pronged mission:

Establish and evolve the company’s key metrics to serve as goalposts;
Provide data tools for our newsroom, business operators and finance department; and
Put our data to work through deep insights and cutting edge use of algorithms and machine learning.

As Executive Director of Data Governance you will drive the launch of an enterprise data governance program. In this leadership role you will transform how the New York Times creates and manages its strategic data assets. You will work closely with senior business and technology leaders to improve the ownership and quality of critical data and to evangelize for data governance throughout The New York Times.

Responsibilities:

Develop company-wide data policies and standards governing our full data lifecycle which includes data creation, usage, retention and deletion. In particular, partner with our Legal and Information Security teams to define and enforce retention policy and to protect Personally Identifiable Information
Maintain a comprehensive view of key data systems, assign and coordinate business and technical owners to ensure high system-level data quality
Develop quality assurance programs to measure and gauge quality controls and adherence to governance standards; identify, audit and eliminate discrepancies or inconsistencies between interdependent systems
Work with our data engineers, data scientists and analysts to ensure standardization:
- Enforce and verify consistency both as definition and as implementation in software and/or query statement as appropriate
- Lead standardization of data gathering as part of application design process for new products and services
- Define, publish and maintain data dictionary, taxonomy and data schema, versioning and revising as appropriate
Oversee enterprise Metadata standards to further inform and influence standardization, transparency and thoughtful change implementations
Partner with the Business Development and Vendor Contract Management teams to review and monitor our data collection and sharing practices and data policies extend to our 3rd party relationships
Communicate data policies and enforcement with senior management

Personal and Technical Requirements:

7 to 10 years of relevant experience in Data management or related functions, including hands-on experience managing technical data governance issues
3 to 5 years experience leading enterprise wide data governance initiatives working with complex data and systems infrastructure, including 3rd party data partners
Bachelor’s Degree in relevant field; Master’s Degree a plus
Deep understanding of key tools used in governing/managing data quality
Ability to understand technological and business needs and reconcile with implementation as code and/or query.
Technical experience in these 3 areas desired:
- Hadoop-based systems and data warehousing
- Ability to design and read basic scripting, python, SQL and Java code
- Experience with web server log data, online event and user data

Experience working with developers, or direct technical/developer experience a plus
Superb communication skills and ability to get alignment and drive change
Experience in publishing or digital advertising a plus
Experience working with a broad range of business and finance stakeholders a plus
Passion for The New York Times’s mission and commitment to be part of our innovation and growth

If interested, send us a resume at newyorktimesjobs@nytimes.com

Executive Director, Data Engineering

As journalism to a larger and larger extent is delivered and consumed digitally, the need for a strong data foundation becomes increasingly important. This is what the Data Engineering group at The New York Times is responsible for. The group owns and evolves the infrastructure that supplies the entire organization with comprehensive, accurate, consistent, secure and always available data. This data is used for everything from delivering relevant experiences in real-time to fueling data-informed strategic decisions company-wide. We are looking for someone that can lead this critical group!

If you are the one we are looking for you should have a very strong interest in data and a bold vision for what a solid data foundation can do for our company. You should also have a strong interest in journalism and in enabling our company’s mission.

The Data Engineering group does everything from traditional ETL on premise to real-time streaming pipelines in the cloud. Technology-wise it is a mix of legacy systems and cloud-hosted solutions. The group is currently in the early stages of moving everything into Google Cloud. The person we are looking for needs to have a strong technological background to be able to guide the overall design and evolution of the architecture. Moreover the person also needs excellent management skills to enable a learning organization, and coach and transition the team to a fully cloud-hosted infrastructure.

Detailed Job Description / Responsibilities

Lead a team of technologists responsible for implementing The Times’s cross-departmental data solutions
Manage an environment of diverse legacy and state-of-the-art data technologies
Develop a detailed plan and set up project teams to deploy new data capabilities, including dashboard tools, experimentation platforms, segmentation and targeting platforms, and other potential innovations
Develop a detailed plan to sunset legacy technologies
Provide executive sponsors and business partners clear briefings and reports that bridge technology and business needs
Provide detailed technical evaluations of plans and code developed by the team
Coordinate development efforts with other Engineering groups to keep strategies aligned
Sourcing and leadership of multiple agile development teams – composed of both internal & external resources – responsible for data engineering
Mentoring and coaching of engineers on modern software development and delivery methodologies

Required Competencies/Skills

3-5 years experience managing a technical team with diverse skills and tasks
Experience designing and maintaining an enterprise-wide data platform
Experience with modern data processing pipelines, including real-time data streaming, MapReduce, and SQL based analytics platforms, reporting and dashboarding, etc.
Experience communicating technical concepts to non-technical executives
Experience designing flexible technical solutions based on understanding of business strategies and goals
Strong advocate for technical architectures and plans, and an ability to negotiate priorities
Established track record in extraordinary engineering leadership
Excellent written and verbal communication skills and comfort level in public presentation settings
Comfort with and competence in effectively communicating with ‘C’ level executives

Education Required/Preferred

10+ years of growing responsibility in engineering roles
Bachelor’s Degree

If interested, send us a resume at chadas@nytimes.com

Front-End Developers (Mid and Senior Level)

The New York Times is recruiting mid- and senior-level front-end developers to join a new team developing a TV and Film Recommendation product within NYT Beta, the department responsible for NYT Now, Cooking, Crosswords and Real Estate.

You will have both technical proficiency and a creative spirit. NYT Beta focuses on building cross-platform teams that work iteratively to create new products and services around the Times core news report. Our engineers work closely with design, product, user research, and the newsroom to achieve truly cross-functional, collaborative projects.

You have experience in high-performance, mobile-first development. In a data-driven environment, you will build and test a new user-facing product from the ground up; collaborate with editorial, product management, project management, design, back-end, and infrastructure; and write scalable, reusable, testable front-end code. Working with both highly specialized and full stack engineers, you will own the CSS, JavaScript, and HTML in the browser. Qualified candidates have experience with Node.js, components of the modern front-end stack (Grunt, Require, Sass/ Less), and agile methods.

Preferred front-end qualifications:

Experience or interest in React
AB Test design and implementation
Understanding of design fundamentals (typography, whitespace)
Familiarity with emerging CSS paradigms (i.e. Radium, Webpack’s CSS modules)

If interested, send us a resume at technicaljobs@nytimes.com

Full Stack Engineer, Games

The New York Times is looking for a full stack engineer to work on our world-renowned games products, including Crosswords, and the upcoming diversification into new games and platforms.

A little more about us:

The Games team is a small, cross-functional team within The New York Times tasked with building great puzzle experiences on a variety of devices and platforms. We’re evolving our existing Crosswords portfolio and developing a native Android app, continuing to iterate on the gameplay experience on iOS, experimenting with new puzzles that we are building from the ground up, and are heavily investing in our API infrastructure to enable new types of gameplay, create more maintainable code, and enable new product experimentation with ease. Our team cuts across all disciplines, are staffed by people who are passionate about our products and work together to provide a world-class experience for everyone who plays our games.

Our group focuses on user-centered design, and is composed of tightly knit, interdependent representatives from product and project management, development and design. Through iteration, testing, empathetic research and experimentation, the games that are delivered are designed to constantly evolve, and the team members constantly strive for improvement.

Who we’re looking for:

We are looking for an experienced full stack engineer who enjoys thinking about product development empowerment, supporting iterative design workflows, and enabling product experimentation through repeatable and expandable systems design.

Across Beta, we use a mix of Ruby, PHP, Go and Node to feed a variety of web stacks, some of which are built the old-fashioned way with a wonderful mix of application logic and presentation, and others of which are built as isomorphic React apps that use CSS modules and hot-loading. Full stack engineering in Games is primarily focused on Node/React and Go, but the diaspora of technologies a developer will encounter is significant.

To be successful in this role, you must…

Have experience authoring reusable full stack application containers using frameworks like express, hapi, gokit or revel
Be able to design applications with extensibility in mind, while considering efficiency and the burden of developer onboarding
Have appreciation for working in a heterogeneous development environment
Understand performance tuning at numerous levels of an application stack, using services like New Relic for monitoring and developing caching strategies with systems like Varnish
Have a deep appreciation of the value of javascript-only applications, with considerations for babel-supported ES6/7 efficiencies

Requirements and experience…

Many years worth of development consuming APIs (preferably REST, GraphQL, Falcor and the like)
Experience developing reusable middleware for both internal use and external evangelism
Strong understanding of WebComponents and their intersection with React Components, Polymer developments and the future of web standards

If interested, send us a resume at technicaljobs@nytimes.com

Interactive News Developer

The Interactive News desk at The New York Times is looking for creative, interdisciplinary thinkers with strong technical backgrounds.

About Us

Interactive News is the special digital projects team embedded within the newsroom of The New York Times. You’ll be working with editors, reporters, photographers, designers and other developers to create newsroom-facing tools and reader-facing projects that expand the horizons of our digital news report.

Our department’s goal is to practice web development and software engineering as a newsroom craft. We draw on technical expertise to imagine new editorial forms. Most of our work is published in collaboration with other newsroom departments. Your role is to bring digital creativity and software expertise. Interactive News handles a mix of project types:

Early-stage experiments: You will iterate quickly and collaboratively to explore new ideas.
More mature projects: You will use engineering expertise to improve the scale and repeatability of our projects.
Library and tool development: You will package functionality so that it can be reused by others in the organization.

About You

No journalism experience is required, but you should enjoy thinking about how to create thoughtful experiences for our readers.

You also have a strong sense of personal responsibility: You can be trusted to deliver.
You take a creative approach to solving problems.
You have a strong technical skillset: You can take ownership of a high-quality digital experience from start to finish.
You enjoy working as part of a team but are self-disciplined when working alone.
You’re comfortable jumping between details and bigger-picture challenges.
If you are a member of a group that has been historically underrepresented in technology, we especially encourage you to apply.

About our Tech

Ruby, Node and Python are the team’s predominant backend technologies.
On the frontend, our projects are largely JavaScript (ES5+) and CSS (often SASS), with judicious use of ReactJS and similar project-appropriate libraries.
Deployment, testing and maintenance of projects are shared responsibilities. We currently deploy server-side code in Docker containers to a Kubernetes cluster.
You should have demonstrated experience in one of the areas above and be willing to build skills in the rest.

We have both backend-focused and frontend-focused roles available. From either perspective, you ideally would be comfortable working (or eager to learn to work) across the stack. In Interactive News, we want every team member to be comfortable making changes and pushing them live to the site.

Apply!

Please provide:

Links to some work samples, e.g. sites you’ve worked on, your Github, or a portfolio site
Your résumé
A brief paragraph describing why you’re interested in the job and what you hope to get out of it

This is an excluded position.

If interested, send us a resume at newsdev-jobs@nytimes.com

Manager, Video Analytics

The New York Times is seeking a Data Analytics Manager to join our growing Data & Insight Group, which is responsible for data analytics, data science and data engineering for all New York Times offerings.

The successful candidate will become a central part of the Times Video team, partnering with the Product Managers, Revenue leads, and Newsroom Editors and Producers to shape the way Video is positioned within the Times.

At the heart of it, the Data Analytics Manager will be responsible for generating insights about how our audiences consume Times Video across all our platforms.

The right candidate will need to be adept in the technical aspects and strategic applications of data analytics – including defining key performance indicators to measure the health of the business, developing reporting to provide feedback to newsroom and business partners, and leading analyses to inform product development, revenue opportunities and programming.

Responsibilities:

Liaise with internal business and newsroom stakeholders to understand their objectives, challenges and opportunities.
Use exploratory analysis to deeply understand the New York Times video audience and their behavior across platforms (both on-site and off-site, such as YouTube, Facebook)
Design, build and automate dashboards and necessary reports according to the standards of the Data & Insight Group
Design and implement appropriate digital analytics tagging to gather data required to produce necessary reports
Use observation and analysis to recommend iterative improvements to site design
Partner with product managers on the end-to-end process of test design, implementation and analysis
Influence internal stakeholders at all levels of the organization to take action based on insights generated to seize business opportunities
Document and communicate findings and insights to stakeholders across the company, including senior executives  .

Requirements:

Experience in providing analytics to inform video programming, product development or monetization
2+ years of relevant experience working in web / digital / mobile analytics or in web-based businesses
2+ years work experience implementing and reporting on Google Analytics.
2+ years work experience using SQL is required
Experience in applying multivariate statistics, including logistic regression modeling, to business problems or market research
Additional programming languages (e.g. Python) are necessary.
Experience with distributed data processing system, such as Hadoop/MapReduce and Hive
Experience with defining, implementing and analyzing A/B and multivariate experiments
Ability to think strategically, analyze and interpret market and consumer information
Strong communication skills – written and verbal presentations
Excellent conceptual and analytical reasoning competencies
Degree in an analytical field such as economics, mathematics, or computer science is desired. MBA is a plus
Comfortable working in a fast-paced and highly collaborative environment
Strong communication and interpersonal skills, and ability to work seamlessly with a cross-functional team of analysts, technologists, marketers and product managers
A top-notch sense of humor.

If interested, send us a resume at newyorktimesjobs@nytimes.com

Microsoft SQL Server DBA

Databases serve an integral role in storing, querying and serving data to a vast majority of systems in technology. At The New York Times, DBAs act as key partners to infrastructure and development. You’ll be exposed to the latest technologies as we partner with Microsoft and evolve the SQL offering to Include technologies like AlwaysOn and the upcoming SQL on Linux. You’ll help us migrate legacy systems to new, highly available offerings and support the production systems while striving to streamline our environment wherever possible.

The ideal candidate will be experienced in all aspects of SQL Server administration including installation, clustering, high availability and security best practices. They will also have the eagerness to learn and evolve their skills as part of a dynamic team of skilled DBAs and Systems Engineers who drive value through standardization and automation.

Responsibilities:

Support production SQL servers and migrate legacy systems to modern technology
Build solutions to standardize and automate our MSSQL platform, configuration and administration procedures
Serve as support for database administration tasks including configuration management, backup/recovery, performance optimization, and space management
Interface with developers, network, virtualization, storage and systems operations teams to resolve problems with applications and database systems
Perform database deployments and provide support for application releases
Optimize multiple clustered and standalone instances
Understand software development initiatives and plan related database changes
Provide production support through on-call rotation

Minimum Qualifications:

Minimum 4 years experience administering SQL Server databases
Experience with Windows server technology
Familiar with virtualization, cloud and storage technologies

Preferred Qualifications:

Experienced with SQL Server 2008R2/2012/2014 database management
Understanding of new features coming with SQL 2016 preview
Solid understanding of SQL Server replication and high-availability solutions, including SQL Server failover clustering, AlwaysOn, log shipping, and database mirroring
Must be a hands-on, technically adept DBA, capable of performing required DBA tasks such as backup/restore, clustering/replication setup, patching and automation
Knowledgeable of powershell / puppet
Strong troubleshooting/performance tuning skills
Ability to diagnose problems, triage and resolve issues across various tiers (application, network, database, server, or storage tiers)
Experience with configuration management tools a plus
Self-starter who’s highly motivated and energetic
Solid communication skills. Able to effectively deliver messages to both technical and non-technical audiences
Ability to thrive in fast-paced, but flexible and collaborative work environment

If interested, send us a resume at technicaljobs@nytimes.com

Network Engineer

The Network Engineer will be part of the team that designs, engineers, implements, and maintains The New York Times Global and Cloud Network Infrastructure.

This individual will be involved in the design and engineering of network solutions, will configure and maintain existing network components, implement network upgrades, and will utilize network management tools to monitor & report on the reliability of the network.

Responsibilities will include:

Independently research and provide both business and technical solutions based on and related to customer needs and specifications and deploy them into our production infrastructure.
Monitor, test, analyze and evaluate the existing network environment and optimize it based on resiliency, technological advancements and cost
Responsible for day-to-day implementations and operational issues.
Responsible for documenting system maintenance, enhancements and performance for effective network operations and management
Be part of an on-call rotation to monitor, analyze and resolve critical networking issues and incidents, including on an emergency basis
Occasional travel in support of implementations may be required.

The Network Engineer will need to have the following skills:

Experience with scaling automation networks and tools
Experience with scripting languages
Experience with Linux command line environments
Experience with routing and switching technologies in datacenter networks
Good understanding of the TCP/IP protocol suite
Understanding of tunneling technologies
Comfort with Juniper Routers and Switches – EX, QFX, & MX Series
Knowledge of firewall technologies – Juniper SRX and Fortinet Firewalls
Knowledge of load balancing technologies – Citrix Netscalers and/or F5
Solid knowledge of WiFi technologies – Aruba and Clearpass
Knowledge and experience with BGP, OSPF, IGMP, PIM & RSTP/MSTP
Ability to systematically troubleshoot issues
Ability to find elegant solutions to unique problems
Ability to precisely document design and plan implementations
Detail oriented work ethic
Relevant certifications are a plus
Ability to work well in a team-oriented environment
Ability to take charge of a situation and act on own initiative

This individual must thrive in a highly dynamic environment, take accountability for individual results, be hungry to learn and enjoy pushing the limits of his/her comfort zone, while working to support, and with support of, the rest of the Network Infrastructure team.

If interested, send us a resume at technicaljobs@nytimes.com

Product Designer, Account, Preferences and Identity

The New York Times is committed to putting the reader, our customer, at the center of everything we do. We’re on the lookout for bold designers who are passionate about our journalistic mission, building trust and loyalty with our readers and extending the excellence of our news report to every interaction we have with our subscribers.

As a Product Designer at The Times, you’ll be expected to take on our most difficult user experience problems. We’ll look to you to be a strong contributor to your cross-functional team, elevating your colleagues’ work with thoughtful critique and holistic thinking.

The Product Designer, Account, Preferences and Identity, will engage with partners in Technology, Product, Customer Experience and the Newsroom to develop best-in-class tools and frictionless processes for our readers to manage their relationship with The New York Times.

This position is based in New York, NY.

About You

have three or more years professional experience,
demonstrate creative, well-crafted solutions to complex problems,
show aptitude for sketching, visual design and interaction,
possess a deep understanding of front-end web and mobile technologies, with solid HTML and CSS skills,
have a range of other relevant product development skills, such as rapid prototyping or consumer research methodologies,
be curious, thoughtful, collaborative, personable, organized, attentive to detail and possess strong verbal and presentation skills,
develop smart hypotheses and enjoy shipping small, quick experiments to validate or challenge them,
be comfortable, and even excited about, working outside your comfort zone and
be unafraid to learn new things to pursue a problem.

We have

A generous maternity and parental leave policy.
Competitive benefits package (health, dental,vision, 401K).
A front row seat when Pulitzers are announced (we’ve won more Pulitzers than any other news organization).
Diverse employee groups (Toastmasters, LGBT, Softball, Soccer, Running, Parenting, and many more).
Tuition Reimbursement
On-site presentations by various professionals
Access to behind the scenes presentations

Applications without links to portfolios/work samples will not be considered.

If interested, send us a resume at nytdesignjobs@nytimes.com

Product Designer, Customer Onboarding

The Product Designer, Customer Onboarding, will be responsible for shaping the visual language, sensibilities and voice to be used in a range of touchpoints, across Times platforms and products, to guide readers through our journalism, features and digital experiences.

You will make a significant contribution by creating a frictionless process for our valued customers to enjoy the full benefits of our award-winning journalism, features and renowned opinion writing to inform and entertain them

This position is based in New York, NY.

About You

have three or more years professional experience,
demonstrate creative, well-crafted solutions to complex problems,
show aptitude for sketching, visual design and interaction,
possess a deep understanding of front-end web and mobile technologies, with solid HTML and CSS skills,
have a range of other relevant product development skills, such as rapid prototyping or consumer research methodologies,
be curious, thoughtful, collaborative, personable, organized, attentive to detail and possess strong verbal and presentation skills,
develop smart hypotheses and enjoy shipping small, quick experiments to validate or challenge them,
be comfortable, and even excited about, working outside your comfort zone and
be unafraid to learn new things to pursue a problem.

We have

A generous maternity and parental leave policy.
Competitive benefits package (health, dental,vision, 401K).
A front row seat when Pulitzers are announced (we’ve won more Pulitzers than any other news organization).
Diverse employee groups (Toastmasters, LGBT, Softball, Soccer, Running, Parenting, and many more).
Tuition Reimbursement
On-site presentations by various professionals
Access to behind the scenes presentations

Applications without links to portfolios/work samples will not be considered.

If interested, send us a resume at nytdesignjobs@nytimes.com

Product Designer, Customer Relationship

With over two million paying subscribers and a goal to double our digital business by 2020, our ability to provide our readers with the individual service they deserve is one of The Times’s most important opportunities.

The Product Designer, Customer Relationship, will engage with partners in Marketing, Technology, Product, Customer Care and the Newsroom to devise workflows, data schemas, telephonic experiences and agent interfaces to enable first-class support to our readers.

This position is based in New York, NY.

About You

have three or more years professional experience,
demonstrate creative, well-crafted solutions to complex problems,
show aptitude for sketching, visual design and interaction,
possess a deep understanding of front-end web and mobile technologies, with solid HTML and CSS skills,
have a range of other relevant product development skills, such as rapid prototyping or consumer research methodologies,
be curious, thoughtful, collaborative, personable, organized, attentive to detail and possess strong verbal and presentation skills,
develop smart hypotheses and enjoy shipping small, quick experiments to validate or challenge them,
be comfortable, and even excited about, working outside your comfort zone and
be unafraid to learn new things to pursue a problem.

We have

A generous maternity and parental leave policy.
Competitive benefits package (health, dental,vision, 401K).
A front row seat when Pulitzers are announced (we’ve won more Pulitzers than any other news organization).
Diverse employee groups (Toastmasters, LGBT, Softball, Soccer, Running, Parenting, and many more).
Tuition Reimbursement
On-site presentations by various professionals
Access to behind the scenes presentations

Applications without links to portfolios/work samples will not be considered.

If interested, send us a resume at nytdesignjobs@nytimes.com

Product Manager, Business Intelligence Platforms

The New York Times is seeking a Product Manager of Business Intelligence Platforms to join our growing Data & Insight Group.

As Product Manager, you will own the workflow and toolset by which analysts, data scientists and business users define, schedule, visualize and disseminate reports across the organization. This capability is critical to help align the company around our performance drivers and influence cultural change.

You will partner with Product, Newsroom, Marketing and Advertising teams to define a roadmap for business intelligence reporting solutions, including definition and design, data model and report development, end-user training, standardization and unification of the toolset. This work will incorporate digital usage data, advertising data, and subscriber data.

Responsibilities:

Develop and own the Business Intelligence platform vision, strategy and roadmap based on a deep understanding of the needs of end-users
Workflow and toolset used to define, schedule, visualize and disseminate reports
Communication of the Business Intelligence roadmap to stakeholders
Organizational training, adoption and administration of Business Intelligence tools
Direct partnership with a technical lead and developers, and ownership over the product management process. Collaboration across disciplines to bring the right skills (design, engineering, product, marketing, advertising, etc) to the table.
Understand the desires of our customers and translate these into use cases, reporting product definitions and stories in a prioritized backlog.
Keep updated with emerging reporting technologies, and assess their relevance to our products, developers and our end-users.

Requirements:

3+ years experience in designing and implementing business intelligence reporting solutions (such as Tableau) across a large and diverse user base.
Product management experience with agile development methodology in a digital business.
Results-oriented, ambitious, proactive and highly responsive, with excellent communication skills.
Technical proficiency with software development strongly preferred.
Strong analytic SQL skills and experience working with traditional relational databases and/or NoSQL databases such as Hadoop / Hive, BigQuery.
Experience defining data schemas and ability to perform system analysis as part of reporting technology evaluations.
Degree in an analytical or technical field such as engineering, economics, mathematics, or computer science is desired.
A top-notch sense of humor.

If interested, send us a resume at newyorktimesjobs@nytimes.com

Product Manager, Cooking

The New York Times is seeking an ambitious Product Manager for the NYT Cooking product. This role demands a strong focus on both the development and delivery of a cross-platform product using Agile methodologies. You will have to balance strategic thinking with the nuts and bolts of getting features out the door. You will work in a highly collaborative, cross-functional environment with multiple stakeholders. You will be expected to incorporate data and contribute to a culture of testing and learning.

We are seeking people who:

Care about great user experiences;
Can vigilantly prioritize in a rapidly-changing environment;
Are passionate about the value of data and testing;
Loves solving problems;
Believes in the power of process;
Operates with a sense of urgency;
Are in their element at the intersection of technology, design and business.

Responsibilities:

Own the product development process from discovery to delivery of features that improve the user experience, increase engagement and drive conversions:
- Partner with design, newsroom and engineering, to run the discovery process
- Gather requirements, define MVPs, write user stories and acceptance criteria, engage partners, and troubleshoot questions
- Collaborate with the dev lead, QA and project management to ship on time
- Capture the work to be done in Confluence / JIRA and other appropriate tools
- Collaborate with Product Marketing to define go-to-market strategy and launch plans

Work closely with the Product Director to define the strategy, goals and prioritize the roadmap for Cooking
Track all relevant performance metrics for day-to-day product performance; develop an intuition for emerging issues and working with the data analytics team to bubble up insights to the team
Define goals for new features and craft a plan for measuring each initiative (eg. run A/B tests)
Working closely with internal research resources, define research requirements and metrics for new projects
Communicate consistently with the organization on major launches, status of roadmap and goals (eg. bi-weekly product status emails, team meetings, sprint reviews)
Keep tabs on of the digital landscape and study our competitors’ tactics.
Understand the needs and desires of the Cooking audience.

Requirements:

Minimum 2 to 3 years of digital product experience or relevant experience in a media company or digital business
Bachelor’s degree required
Proven experience managing and leading projects within a large team
Familiarity with design thinking and product discovery processes and methods
Deep experience with analytics platforms (eg. Google Analytics, Localytics) and A/B testing methodology
Technical proficiency with software development preferred
A real passion for food or cooking
Fluency in English and emoji

If interested, send us a resume at newyorktimesjobs@nytimes.com

Product Manager, Email Products

The Email Products team seeks a Product Manager to work on our portfolio of newsletters, email alerts, transactional emails and advertising mail.

The Product Manager will focus on creating and optimizing our email products and features leveraging our in-house ESP to drive reader engagement and generate revenue growth for the New York Times. It is a highly collaborative position within the company partnering with Newsroom, Technology, Design, Marketing, Advertising and Customer Insights stakeholders. This role is also responsible for some day-to-day management and deployment of owned emails.

The ideal applicant should be passionate about email, and understand its role in building engagement. The Product Manager should also have a strong data-driven approach to identify new opportunities and measure performance.

Responsibilities:

Help develop, maintain and take ownership of email product vision, strategy and roadmap.
Identify areas of short- and long-term product improvement and innovation that are user-centric based on research, analytics data, market trends and stakeholder business goals.
Define and measure key metrics to make recommendations for our products and clearly communicate and compare relative impact to evaluate growth opportunities
Effectively communicate and partner with internal stakeholders to drive audience development & engagement efforts.
Present to cross-functional groups concerning goals, development approach, results, key learning and recommended next steps.
Work closely with design, engineering, project management, marketing and advertising to manage the product development cycle (from product discovery to experimentation to implementation)
Successfully translate feature improvements and new developments into user stories, requirements and themes, and fully own them throughout the Agile process.
Stay abreast of industry trends, attend email events and perform competitive research to identify, recommend and apply established and emerging industry best practices to email NYT programs; with a test-and-learn approach that demonstrates results and learning.
Own, manage, and complete all daily email responsibilities on schedule and with minimal oversight.
Master platform tools including Google Analytics and our internal ESP.
Devise, set up and measure the success of key A/B and multivariate tests.
Help mentor the Associate Manager and junior team members.
Exercise a significant degree of discretion and authority in carrying out its responsibilities, and operate independently with a minimal degree of oversight from the Product Director.

Qualifications:

Bachelor’s degree and at least 2 years of product management or email marketing experience in technology or digital media
Strong analytic synthesis of customer research, usage data, industry trends and internal requirements into an actionable product roadmap
Excellent interpersonal and communication skills, both written and in person
Experience with agile software development methodology and working with technology and design teams throughout the product development cycle
Focus on solving big problems, and an equal willingness to roll up sleeves for the smallest tasks to support team goals
Passion for The New York Times’s mission and commitment to be a part of our innovation and growth

If interested, send us a resume at newyorktimesjobs@nytimes.com

Product Manager, Marketing Tools and Technology

The New York Times Company is seeking a product manager to join the Subscriber Growth and Experience Product team. Our team focuses on building capabilities and experiences that help convert engaged readers into subscribers and satisfy and retain our existing subscribers. Subscribers are our most valuable users and the key focus of the Company’s strategy for growth. We are looking for a product manager to work closely with our marketing organization to build, buy and manage marketing tools to grow our subscription business.

The ideal candidate has a deep understanding of marketing technology, knows how to leverage data and performance metrics to innovate and identify opportunities and appreciates the importance of building customer centric experiences.

Responsibilities:

Marketing Technology Roadmap: Define and prioritize our marketing tools and technology roadmap based on a deep understanding of our marketing team’s needs and the core capabilities required to support marketing operations across the entire customer life cycle (e.g., audience segmentation, campaign management, content management systems, analytics and reporting, A/B testing platform).
Product Development: Identify and document (user flows, specs, wireframes) requirements for features and technical functionality to improve our marketing capabilities and operations, and lead product development along with design and engineering.
Vendor Assessment, Integration & Management: Work with our engineering teams to assess and recommend third party tools and technologies; work closely with engineering and project management teams to manage the vendor integration process and ensure third party technologies seamlessly integrate into existing systems and processes: manage ongoing relationships with service providers to ensure high level of functionality, service, and performance
Metrics: Work with the marketing team to define, monitor and analyze key marketing performance metrics, and use this data to identify new opportunities, generate incremental revenue and improve marketing operational efficiencies.
Internal Champion: Be a champion for marketing technology initiatives across the organization and serve as liaison between the marketing operational teams and the product and technology organization; meet regularly with stakeholders, communicate your team’s priorities and roadmap, solicit feedback and build consensus for key initiatives.

Qualifications:

3+ years of experience with marketing tools and technology, including experience in one or more of the following areas: customer segmentation, campaign management and optimization, marketing content management and delivery systems, marketing automation.
Experience with agile software development methodology and working with engineering, project management and design throughout the product development lifecycle.
Deep knowledge of marketing technology landscape and marketing campaign management and optimization best practices.
Track record of synthesizing marketing performance data and analytics into actionable product development plans.
Ability to focus on solving big problems, but willing to roll up sleeves for smaller issues to support team goals.
Strong written and communication skills including the ability to communicate to a variety of audiences, from engineers to consumer marketers, and build consensus.
Experience assessing, selecting and managing 3rd party vendors, including experience integrating 3rd party marketing application into internal applications, data sources and workflows.
Passion for The New York Times’s mission and commitment to be a part of our innovation and growth.

If interested, send us a resume at newyorktimesjobs@nytimes.com

Product Manager, Subscriber Growth and Experience Team

The New York Times Company is seeking a product manager to join the Subscriber Growth and Experience Product team. Subscribers are our most engaged and valuable users, and the key focus of the Company’s strategy for growth. Our team focuses on solving problems and building experiences that convert engaged readers into new subscribers and satisfy and retain our existing subscribers.

The ideal candidate is passionate about building user-centric digital experiences, has strong strategic and analytical skills and has collaborated closely with engineers and designers in a lean product development environment.

Responsibilities:

Determine, prioritize and own your team’s product strategy and roadmap based on customer needs, revenue impact and input from stakeholders and company leadership.
Define, monitor and analyze key performance metrics, and use this data to identify high-impact opportunities, improve user experiences and generate incremental revenue.
Identify and document (user flows and wireframes) product requirements for features and functionality, and lead product development along with design and engineering.
Work closely with cross-functional teams to manage the product development cycle from product discovery to experimentation to launch.
Develop clear, actionable, testable hypotheses for quantitative and qualitative validation.
Be a champion for our users and readers to drive engagement, satisfaction, and loyalty.
Meet regularly with stakeholders, communicate your team’s priorities and roadmap, solicit feedback and build consensus for key initiatives

Qualifications:

Bachelor’s degree and at least 2-4 years of product management experience in digital media or technology
Experience and passion for user centered design
Track record of synthesizing user data and customer research into actionable product development
Keen focus on solving big problems, but willingness to roll up sleeves for smaller issues to support team goals
Passion for The New York Times’s mission and commitment to be a part of our innovation and growth
Strong written and communication skills including the ability to communicate between technical and non-technical personnel and build consensus
Experience with agile software development methodology, and experience creating wireframes and mockups to help guide product discovery and development

If interested, send us a resume at newyorktimesjobs@nytimes.com

Project Manager, News Products – Mobile

The New York Times’s News Products team is in search of a self-motivated, problem-solving Project Manager to support day-to-day operations and strategic projects on the core iOS application.

Who We’re Looking For:

You’re a problem solver who cares about the well-being of your team, and you communicate extremely well. You understand the tradeoffs between getting the product right and getting it out the door quickly. You make order out of chaos, but acknowledge that sometimes, a little chaos is okay and may be productive. You’ve worked with other disciplines, including, design, product, technology, marketing, advertising, research, editorial. You run effective meetings with multi-disciplinary attendees. You are well-versed in multiple project management methodologies and techniques and can tailor a process to your team’s preferences. You have mastered at least one task management system (preferably Jira).

You have already mastered the basics of project management and practiced it on several consumer-facing projects and/or back-end projects:

Agile rituals and artifacts, and Waterfall if necessary
Scope and Risk management
Communications and Status Reporting
Operations

This is not a job for first timers, or those looking to make a career change and try out the field of project management.

Responsibilities:

Work as a Project Manager within the News Products iOS team, supporting Agile software development practices with all team members.
Build strong cross-departmental, collaborative relationships with Product, Newsroom, Design, Technology, Advertising, and Marketing, coordinating cross-team dependencies and becoming a trusted partner of stakeholders.
Meet regularly with Team Leads to understand project and program status. Track performance metrics to help teams maximize efficiencies.
Oversee all relevant project meetings, including, but not limited to: scrum, sprint planning, retrospectives, demos. Work closely with development team – internal and external – to implement new features and resolve defects.
Maintain project milestones and manages roadmap and release planning with Product and Technology Leads, actively monitoring project risks and scope creep to anticipate potential issues and proactively identify solutions
Write or drive collaboration around the creation of project plans, functional specifications, user stories, or actionable tasks and documentation.
Coordinate with the QA group on development projects and ensures that assigned projects are properly tested
Ability to demonstrate flexibility in problem solving and in handling uncertainty, adapting and changing tasks according to project needs.

Qualifications:

Bachelor’s degree required
Must have extensive Project Manager experience, or other applicable experience
Must have Agile coaching/leadership experience and embrace servant-leadership
Must have hands-on experience with supporting and teaching practices like Iteration Planning, Release Planning, Retrospectives, Writing User Stories, Continuous Delivery, Test-Driven Development
Must have understanding of web and mobile (iOS and Android preferred) application technologies
Must have excellent communication skills and be able to work with various groups to resolve conflicts
Must have experience in working in a fast-paced environment, and be able to handle multiple projects at the same time
Strong interpersonal, analytical, problem-solving, negotiating, influencing, facilitation, organizational, prioritization, decision-making, and conflict-resolution skills

If interested, send us a resume at newyorktimesjobs@nytimes.com

Project Manager, Publishing

The New York Times is seeking an experienced Project Manager to lead strategic projects and support day-to-day operations in the Publishing/Content Management Systems team.

Our team is responsible for building and evolving Scoop, the platform that’s used by the newsroom to create, edit, produce and publish content for our digital and print platforms. You’ll be working on exciting projects as the company makes an unprecedented transition toward putting powerful new tools in the hands of every journalist.

Responsibilities include taking on the Scrum Master role on your projects, but your job is much more than that. As a core member of the team, you are expected to identify opportunities, suggest solutions, and act decisively when necessary to advance a project.

Ideally, you have…

The experience and wisdom to lead project teams and manage risks, and have shipped multiple products on time and on budget. You can take ownership of complex efforts and mediate between competing interests and personalities to get alignment and motivate change.
Excellent organizational skills. You are able to conscientiously manage and follow up on multiple concurrent tasks and requests on tight deadlines.
Superb communication skills, including the ability to communicate between technical and non-technical contributors.

Job Responsibilities:

Act as a strong leader and owner of software development projects; motivate and maintain momentum as you drive those projects to successful, smooth, on-time completion.
Champion and support agile software development practices, and tailor that process (including scrums, planning, review and retrospective sessions, demos and more) to each project team.
Work closely with the team to drive definition and execution of features and product. Actively seek out, track and remove barriers to completing a project.
Ensure that project schedules and project scope are well defined. Track project progress and report status on a regular basis to the project team and partners. Manage and forecast resource and budget allocation.
Work collaboratively with Newsroom, Product, Design and Technology stakeholders to build consensus and handle dependencies.
Coach and mentor others on project management, agile development and continual improvement.

Qualifications:

5+ years Project and Program Management experience (formal or informal) including agile and scrum practices
Certified Scrum Master (CSM) and Knowledge of Jira, Confluence, Rally, Version One, MS Project, Excel or other equivalent Project Management Software Tools
Experience working on software development projects; an understanding of basic web technologies and an ability to learn technical concepts quickly.
Experience in media and publishing a plus.
Passion for The New York Times’s mission and commitment to be part of our innovation and growth

If interested, send us a resume at newyorktimesjobs@nytimes.com

Quality Assurance Coordinator – National Production

Quality Assurance Coordinator will be responsible for maintaining our print quality metrics and QA grading program for all print sites. The QA Coordinator will be responsible for preparing and distributing the QA reports. The QA Coordinator will work closely with the National and NY Production Management on all quality improvement initiatives

Key Responsibilities:

Responsible for the weekly quality evaluation grading of the 27 National Print Sites contracted to print the New York Times National Edition.
Print Site Quality.
- Evaluate and grade the print quality of the newspapers using both Specifications for Newsprint Advertising Production (SNAP) and the established New York Times quality standards.
- Develop and support quality initiatives and metrics for national print sites.
- Supervise accuracy and timeliness of reporting.
- Provide guidance and instruction to print site management on quality issues and initiatives.
- Supervise and train the Quality Assurance Intern(s) with the daily quality evaluation grading of the remote National Print Sites.
- Build relationships with print site management & team members in order to effectively address needs and resolve quality issues as required.
- Apply mathematical tools for the collection, analysis, interpretation, and presentation of numerical data.
- Assist and support special projects as needed.

Experience:

College Level graphic arts degree or appropriate industry experience essential.
Working knowledge of printing presses and other newspaper production equipment desirable.
Quality improvement and statistical process experience desirable.
Prepress, press, and general production troubleshooting skills desirable.

If interested, send us a resume at marketingcareers@nytimes.com

Senior iOS Developer

We are looking to add a new member to the NYTimes Video team to help bring our awardwinning video content to our growing library of iOS apps. As a member of this team you will focus on building unique video experiences for our ObjectiveC iPhone and iPad apps. You’ll be responsible for pushing the envelope of technical innovation within our iOS products, and take a leading role in helping to shape the future of The New York Times. This role lies at the intersection of two of the biggest growth areas at the New York Times; video and mobile. We are looking for engineers who take pride in writing reusable code with an emphasis on quality over quantity. The ideal candidate will be innovative — interested in applying new techniques and design patterns, but also fluent in current best practices and standards. We embrace the best open source, commercial and custom built software to help our development teams flourish. As a part of this team, you will enjoy a vibrant culture that promoted innovation nestled within an established and respected institution.

Responsibilities:

Take ownership of video experiences of The New York Times’ award winning iPhone and iPad applications
Work closely with product, design and the newsroom to create a best in class experience on iOS
Push the envelope for state of the art mobile applications and development practices

Qualifications:

A strong understanding of object oriented software principles, design patterns and agile methodologies
A passion for automated test frameworks and testdriven development
The ability to communicate and collaborate effectively with a smart and diverse team with a healthy appetite for debate
Experience delivering video within an iOS application using AVKit Ideally:
Have at least one public facing iOS application in the app store
Experience with distributed version control systems like Git or Mercurial
Experience in building as well as consuming RESTful APIs.
Proficient with Unix, scripting languages, SQL, and regular expressions
Experience with web technologies, HTML, CSS, JavaScript Nice to have:
Experience with H.265 and/or VP9.
Experience working with the MSE and EME.
Contributed to video open source projects libav, x264, FFmpeg.

If interested, send us a resume at technicaljobs@nytimes.com

Senior Platform Engineer

The New York Times is recruiting a senior platform engineer as the technical lead for a new team developing a new product within NYT Beta, the department responsible for developing NYT Now, Cooking, Crosswords and Real Estate.

Ideal candidates will have both technical proficiency and a creative spirit. NYT Beta focuses on building cross-platform teams that work iteratively to create new products and services around the Times core news report. Our engineers work closely with design, product, user research, and the newsroom to achieve truly cross-functional, collaborative projects.

Qualified candidates will have experience designing and implementing service-oriented, scalable web applications. The team will be working with Node.js and React for front-end applications, Go for new back-end services, and other languages and frameworks to integrate with the rest of the organization.

Preferred back-end qualifications:

Strong knowledge of MySQL/RDS.
DevOps skills (Linux containers/Docker, Puppet, Ansible, Varnish, Nginx, AWS).
Experience with unit/integration/functional tests: culture and tools.
Previous experience developing and maintaining large scale web applications
Strong understanding of service architecture, API design principles, and integration patterns.

If interested, send us a resume at technicaljobs@nytimes.com

Senior Software Engineer, Digital Subscriptions

The New York Times Commerce department is looking for an experienced software engineer to join the Core Digital backend team. Our team owns the design, development, deployment and maintenance of core backend services which support all of New York Times’ digital subscription business.

The right candidate has strong analytical and communication skills, to both collaborate and lead in the software development life cycle. We build secure, scalable, distributed, fault-tolerant systems and we need engineers who can manage that complexity to cut through to effective solutions.

The platform is built on Java RESTful services that manage subscription and billing services. Oracle DB and Kafka are currently used for persistent storage and data distribution. The team employs Puppet, Jenkins and Ansible for automation and continuous delivery. The team and the organization as whole seek to take a comprehensive view of the system to choose the tools which enable the team to deliver the best software.

Our team values collaboration – you will get to work closely with other talented engineers, and you’ll be expected to write code that others will find easy to understand and modify. We also work with other technical and product groups at The New York Times to build and evolve the platform and technology behind the company.

Responsibilities:

Extend, improve, develop and maintain a set of Java-based e-commerce applications
Take ownership of specific development initiatives
Expand deployment automation and monitoring

Qualifications:

Strong Java
Linux command line
SQL
Strong communicator
Strong programming and analytical skills
Must have working experience building JSON based RESTful Web Services and with HTTP
Comfortable with Agile methodologies and continuous delivery engineering practices

This is a unique opportunity to work for a mission-driven and innovative global media mecca whose focus is to enhance society through the highest quality journalism. Our team pioneered the digital subscription business for the New York Times, and you can count on doing work that will have direct impact as we strengthen and grow that business.

If interested, send us a resume at technicaljobs@nytimes.com

Senior Swift Engineer

We are about to embark on an exciting journey to rewrite the entire iOS Newsreader application in Swift. The iOS mobile team at the New York Times is looking for an iOS Senior Swift Engineer to join the development team responsible for the award-winning NYTimes iPhone, iPad and Apple Watch applications.

The iOS development team consists of fun, product-focused, conscientious coders who think big and care deeply about their work and code quality. The apps themselves have received multiple Webby and Apple “Best Of” awards and you will have the opportunity to build products with millions of users in mind. The team works closely with product, newsroom and designers to create new features for the apps.

Responsibilities:

Implement new and existing features using Swift.

Be a strong voice in strategic technical discussions on implementing product features and help promote best practices in Swift development and delivery.

Challenge the team to embrace and use cutting edge technologies.

Mentor junior developers in Swift and iOS best practices.

Qualifications:

Hands-on native iOS Swift experience – including implementing front facing features using Interface Builder, writing unit tests and integrate with frameworks such as Cocoa or Carthage.

A strong technical background, with deep understanding of client-server architecture.

Experience in working within a mobile software development team through the process of building and releasing an app to the App store. This includes performing code reviews, pair programming and working in both agile and waterfall environments.

A strong product sense and the vision to translate product goals into high quality shippable code.

If interested, send us a resume at technicaljobs@nytimes.com

Senior Technology Manager, Games

The New York Times is looking for a manager to lead the full-stack, cross-platform team that is responsible for creating the existing Crosswords apps, as well as the upcoming diversification into new games and platforms.

A little more about us:

Who we’re looking for:

We are looking for someone who can encourage a spirit of collaboration and coordination between a team that has responsibilities across a number of technologies and platforms. An ability to work with Product, Project, and Design teams, while representing the engineering team’s interests, is essential to the success of this role.

The Manager of Technology for Games will…

Work with the iOS, Android, Web and APIs teams to evolve our technical architecture for current and new product development.
Partner with the company’s Software Reliability engineers and and Deployment engineers to enable efficient workflows for each of the tech disciplines.
Work with Product, Design and QA counterparts to provide guidance for new product development and propose efficient strategies based on real-world constraints.
Ensure that we’re shipping quality products by…
- Setting reasonable expectations with stakeholders and developers.
- Pushing back when necessary based on time, resource or feasibility constraints.
- Clearly communicating status and cadence to stakeholders.
- Monitoring the development process and anticipate problems and roadblocks.

To be successful in this role, you must…

Continuously look for ways of improving the teams that comprise Games, through mentoring and coaching, encouraging and exploring paths for career development and being the point person in recruitment and cultural development.
Be the bridge between the Games engineers and the broader NYT tech community by advocating the solutions developed by Games and being aware of technology developments and opportunities within the company.

If interested, send us a resume at technicaljobs@nytimes.com

Site Reliability Engineer – NYT Beta

The New York Times is hiring a Site Reliability Engineer to join a small team within NYT Beta.

About the Team

The NYT Beta team sits at the intersection of our technology organization and our newsroom. As a member of the team, you will not only interact with exceptional engineers, designers and product managers, but also members of the best editorial operation in the world. Over the last two years, Beta has launched numerous products including NYT Now and NYT Cooking, named Best apps of 2014 by Apple, and the popular website cooking.nytimes.com. We are a small, nimble team that cares as much about the product as the underlying technology. We have weekly product show-and-tell sessions, regular hack weeks, and frequently bring in industry leaders to discuss their work in product and technology development.

Role Description

This is an opportunity to help establish the SRE presence at an early stage in a growing NYT Beta organization, and contribute to the success of various new products with unique problem sets.

The Site Reliability Engineering team’s mission is to ensure NYT Beta products are performant, highly available, scalable, and secure. Our goal is to accelerate product engineering productivity without sacrificing reliability. We achieve this by defining design principles, process and tooling for product teams to take operational responsibility for their software.

Responsibilities:

Work closely with product engineering teams to help design systems for performance, fault tolerance, and scalability

Develop the tools and training needed for product engineers to assume operational responsibility for their own software

Monitor and audit production application stacks for opportunities to improve performance and capacity utilization

Troubleshoot, isolate and fix production issues along with product engineers and help prevent them from happening again

Participate in on-call rotation

Required experience:

Proficiency in at least one programming language, and willing to learn Go (our primary language), experience with Ruby is a plus

Operating and debugging production systems

Designing and implementing infrastructure, deployment, monitoring, and logging tools

Designing pragmatic systems with an eye for performance, reliability and security

Linux environment and fundamentals

Designing web and mobile stacks at scale

Tech we use:

Go, Ruby, Bash, AWS, GCP, Terraform, Packer, Consul, Docker, Postgres, MySQL, Redis, Memcached, Varnish, Elasticsearch

If interested, send us a resume at technicaljobs@nytimes.com

Software Development Engineer in Test – Web Frameworks

The New York Times Web Team that owns nytimes.com and mobile.nytimes.com is starting a Web Fusion project to combine the Desktop and Mobile development stacks. The project also involves building a core framework that will enable our product teams within News Products, E-commerce, Beta and Interactive News to move more quickly and build within our platforms. We are looking for a Software Developer Engineer in Test who can help us build robust automation solutions to make the development process for the frameworks and Web App faster and reliable.

The ideal candidate is someone who cares deeply about the quality of the product and the technology that makes it possible. We’re looking for someone who is interested in new and innovative approaches to solving problems, and has a firm grounding in automated testing. As part of a small team, you’ll have the opportunity to work closely with other developers, designers and product managers.

Responsibilities:

Work as part of a cross-functional team including designers, newsroom editors and product managers to create and maintain new web apps and frameworks
Develop a robust Web automation framework which simplifies the process of writing and running tests
Design Test plans after thorough understanding of product requirement
Develop automated test cases that will validate various product functionalities
Deploy and run tests on a build server which allows test to run periodically and\or as part of the deploy pipeline
Push the envelope for state of the art web development practices by constantly improving the Testing process

Requirements:

Proficiency in at least one high level language (C#, C/++, Java, python, ruby or a similar language)
Experience with Web UI Automation using tools like Selenium
Experience automating testing of REST APIs
Ability to programmatically test a product, measure test coverage and drive best practices in testing
Solid understanding of basic Web Concepts like HTML, CSS, REST APIs, etc.
Strong knowledge of software QA methodologies, tools and processes.
Excellent problem solving, debugging and troubleshooting skills.
A healthy respect for clean, simple and tested code
A demonstrated ability to work collaboratively as part of a multidisciplinary team
Degree in Computer Science, Engineering or equivalent experience

Good to Have:

Experience doing Performance and Stress testing
Experience in the Devops space
Experience with Jenkins
Experience using Selenium Grid and\or cloud solutions like Sauce labs
Experience with distributed version control systems like Git or SVN
Experience in building and consuming RESTful APIs.
Experience working with Off-shore team
Proficiency with Unix, scripting languages, SQL, and regular expressions

If interested, send us a resume at technicaljobs@nytimes.com

Software Development Engineer in Test – NYT Beta Group

Every day the New York Times delivers our journalism to millions of readers through our web and mobile platforms. Now we’re looking to expand on that success by launching new mobile and web applications around focused topics such as cooking, travel and health. We take an iterative approach to product development and believe strongly that focusing on code quality helps us move quicker. We’re looking for a test engineer to join our team and help us build out automated tools and processes to test our products.

You will be a part of the department that launched the NYT Now and NYT Cooking, both named Best apps of 2014 by Apple, and the popular website cooking.nytimes.com. We are a small, nimble team that works well together and cares as much about the product as the underlying technology. We have weekly product show-and-tell sessions, regular hack weeks to explore new ideas, and frequently bring in industry leaders to discuss their work in product and technology development.

Responsibilities:

Work as part of a small, cross-functional team including designers, newsroom editors and product managers to create new web and iOS applications
Take ownership of developing automated test suites for a web and iOS platform
Push the envelope for state of the art web and mobile applications and development practices

Requirements:

Ability to programmatically test a product, measure test coverage and drive best practices in testing
Proficiency in at least one high level language (C#, Java, python, ruby or a similar language)
Familiarity with web frameworks such as Ruby on Rails
A healthy respect for clean, simple and tested code
A demonstrated ability to work collaboratively as part of a multidisciplinary team

It would be great if you have:

Familiarity with testing web applications using automation frameworks such as Selenium or Capybara
Experience with distributed version control systems like Git or Mercurial
Experience in building and consuming RESTful APIs.
Proficiency with Unix, scripting languages, SQL, and regular expressions

If interested, send us a resume at technicaljobs@nytimes.com

Software Engineer

The New York Times Commerce department is seeking software engineers for the Core Digital backend team. The team owns the design, development, deployment and maintenance of core backend services which support all of New York Times’ digital subscription business. The team employs agile methodologies and continuous delivery engineering practices. The team works with other technical and product groups at The New York Times to build and evolve the platform and technology behind the company.

The right candidate has strong analytical and communication skills, to both collaborate and lead in the software development life cycle. The team builds secure, scalable, distributed, fault-tolerant systems and needs engineers who can manage that complexity to cut through to effective solutions.

Responsibilities include:

developing and maintaining a set of Java-based e-commerce applications
expanding deployment automation and monitoring

Qualifications:

Java
Linux command line
Strong communicator
Strong programming and analytical skills
Must have working experience building JSON based RESTful Web Services and with HTTP
Comfortable working in Agile environment and continuous integration

If interested, send us a resume at technicaljobs@nytimes.com

Sr. Software Engineer

We at The New York Times are looking for an extraordinary technologist to join our Ecommerce/Customer Care team as a Sr. Software Engineer. We build technical solutions and tools to enhance the customer experience. Our CRM application caters to approximately 500 customer care agents, who in turn cater to 400000 customer calls a month.

Do any of these excite you? If yes, these are some of the exciting problems the engineers in this group are working on:

Using javascript, backbone, underscore to come up with innovative UI workflows
Using Docker to virtualize the development, production environment using Amazon/Google cloud platforms
Using machine learning API to build better predictive features, data mining, that solve customer agents problems
Defining and implementing continuous delivery, and implementing an automated testing strategy
Implement chat integration into a CRM
Integrate CRM with IVR and phone switch software.

SugarCrm an open source tool and requires skills in PHP, Mysql, Javascript and Elasticsearch. If you are lacking one or more of these skills, no worries, as long as you can demonstrate core skills in any other object oriented or functional language and a strong understanding of systems, databases and service oriented architecture.

The SugarCRM team you will enhance NYTimes customer care experience by developing new features, streamlining existing processes, and adapting the application to the ever evolving digital and print business needs.

Responsibilities:

Work closely with the business and users to understand requirements.
Innovate and brainstorm new features
Design and develop solutions in the open source SugarCRM framework.
Integrate webservices
Code reviews
Continuously improve the deployment process
Troubleshoot, optimize and performance tune

Qualifications:

Object oriented software principles, design patterns and agile methodologies
3+ years web development experience with PHP, Java, Python, Javascript
Strong relational database – Mysql, Oracle
Experience in Unix environment and shell scripting
Experience developing and consuming restful with Web services
Experience with Amazon EC2
Experience with Docker
Experience with Machine learning libraries
Working knowledge of search engine such as Elastic Search
Bsc/Masters Computer Science

If interested, send us a resume at technicaljobs@nytimes.com

Subscriber Experience Group – Front-End Developer

We are an agile team within The New York Times with a start-up mentality. Exciting challenges ahead allow for rapid prototyping and opportunities to influence the design and the architecture within the company. We’re not just writing code, we’re also working closely with product, design, and marketing to create the best experience possible throughout the entire customer journey. We have many efforts on the way from enriching the user experience, social sign in, personalization, account management, paid products, payment flow, and many more. We actively encourage the use of the latest technologies (such as ReactJS) and embrace the collaborative culture of The New York Times. This position will have you working on responsive web pages and APIs that are seen and used by millions of daily users.

Qualifications:
- Strong HTML5, CSS3, JavaScript ES6
- General understanding of the JavaScript ecosystem (ES6/7, node, npm, webpack, etc)
- Experience with ReactJS
- Good communication skills

Nice to haves (not required):
- Experience with PHP, Go, Java
- Experience with single-page apps
- Experience with YAML, Puppet, and Vagrant
- Experience with Docker
- Understanding of security best practices
- Strong knowledge of data structures and algorithms
- Familiar with Agile development process
- Knowledge of development tools including Git, Jenkins 4
- Working knowledge of back-end stacks
- Experience with Linux
- Experience using JSON based RESTful Web Services
- Experience with unit testing frameworks such as Mocha or Jasmine for JavaScript4

If interested, send us a resume at technicaljobs@nytimes.com

Systems Administrator

Systems administration at the New York Times means many things. At it’s core, it’s your responsibility to ensure that the applications and processes which are key to our business are both efficient and secure. But, there’s so much more to it than that. There’s opportunity.

Joining the Systems team at the New York Times gives you a deep understanding just what it takes to not only maintain, but evolve our brand through efficient use of technology. You’ll be exposed to vast catalog of systems and have the opportunity to dive deeper as you gain experience and forge relationships with our applications teams. You’ll work with a team of knowledgeable professionals who understand the critical nature of their roles; whether it’s supporting growth during major news events or automating processes to increase efficiency.

Responsibilities:

Own end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence
Automate response to all non-exceptional service conditions
Work closely with developers to benchmark performance of applications; make recommendations on modifications
Provide support for physical, virtual and cloud based Linux systems
Participate in the on call rotation, analyze alerts and identify and recommend improvements
Provide requested builds for dev through to production; with an eye towards automation driving ultimately to a self service model
Serve on project teams to evaluate new technologies and make recommendations
Contribute to other key department projects including: standards, process improvement, active problem reduction, ITIL practices, and metrics

Minimum Qualifications:

Three years of relevant technical work experience
Knowledge of Unix/Linux systems with scripting ability in shell, Perl, Go or Python
Familiar with virtualization, cloud, and storage technologies

Preferred Qualifications:

Deep knowledge of LAMP, CentOS, DNS, web server administration & VMWare ESX
Knowledgeable of cloud capabilities and limitations (Amazon / Google)
Advanced OS concepts (e.g., memory management, file systems, processes/thread management)
Desire and ability to automate time consuming, repeatable processes. Leverage scripting languages to increase agility and predictability
Understanding of security and compliance requirements
Capable of technical deep-dives and mentoring others
Knowledge and experience with Atlassian (Jira, Confluence), SVN, Puppet, Nagios and/or Solarwinds
Strong communication skills
Comfortable working without micro-management of day to day tasks
Able to work on long term projects and deal with day to day interrupts

If interested, send us a resume at technicaljobs@nytimes.com

Video Software Engineer

The New York Times seeks a software engineer to integrate the newsroom’s video production and post-production systems with NYT’s in-house, open source and commercial applications.

We are seeking a candidate experienced in distributed application programming, API development and database design to join the Video Product team to extend its products to other systems. You will be working with a highly skilled team and have a huge impact at the Times— since video is a growth area. This is a unique opportunity as the Times is fully invested in improving our video experience and diving into all new areas of video content delivery.

Primary Responsibilities

Develop tools to extend asset management platform (Reach Engine from Levels Beyond) to in-house CMS, internal video pipeline API, Amazon S3 storage and external distribution endpoints
Architect and build database that relates videos with non-video content and semantic metadata concepts

Must Have

Strong work experience building APIs
Proven experience (3-5 years or more) in developing software systems.
Strong knowledge in at least one of these languages Go, Scala or Python
Strong knowledge of NoSQL(MongoDB, Cassandra) and/or relation (MySQL) databases.
XP in Agile Software Development working experience: pair programming, TDD, Continuous Delivery.
Experience with unit/integration/functional tests: culture and tools.
Work experience in designing Audio or Video pipeline.
DevOps skills (Linux containers/Docker, Puppet, Ansible, Varnish, Nginx, Shell, AWS, GCP).
The ability to communicate and collaborate effectively with a smart and diverse team with a healthy appetite for debate

Nice to have

Experience with broadcast engineering
Experience with H.265 and/or VP9.
Experience working with the MSE and EME.
Work experience with video delivery (RTMP, HLS and/or MPEG-DASH).
Work experience with raw video (ie: color space conversion).
Work experience with: FFmpeg, GStreamer, libavcodec, Mediainfo.
In-depth understanding of H.264 and AAC standards.
Contributed to open source projects libav, x264, FFmpeg.

If interested, send us a resume at technicaljobs@nytimes.com

VP, Program Management

Within the Digital Operations Team, the incumbent will be responsible for managing a team of Portfolio Directors, Program Managers, Project Managers and Project Coordinators who provide support to Consumer-facing product and enterprise business transformation programs and initiatives. Within the Program Office, the incumbent will also be responsible for portfolio management of multi-disciplinary and highly complex initiatives at the enterprise level. The Vice President will also serve our as our primary coach and mentor to portfolio and program teams using Lean and Agile approaches.

Responsibilities:

Influence executives, leaders, business units, and technology teams on our agile planning framework (Waterfall, Lean and Agile) principles, values, how to build, grow, and maintain a thriving development organization at scale.
Collaborate directly with software and operations teams to coach and guide them on the mechanics of agile methods to achieve optimal team effectiveness.
Provide Agile Leadership coaching and training to Scrum Masters, Scrum teams, Product Owners, functional managers, and executives.
Experience with the implementation and execution of Scrum in an environment where individuals are unfamiliar with the methodology. Demonstrated ability to mentor scrum teams the agile practices (processes, tools, artifacts and ceremonies), assisting the team to self-organize, leading the team towards a path of continuous improvement
Drive adoption of best practices across both current waterfall and future Agile, deviating from “the book” where appropriate
Familiarity with quality management, organizational development, and agile principles
Build change muscle and ability to manage within ambiguous roles and goals; embrace and adopt agile practices, techniques, processes
Create a safe environment where people learn new things, try them out, and help find better ways to do things
Develop networking contacts to learn how other organizations have transformed themselves and identify best practices to leverage; well-read and knowledgeable on new practices and coaching techniques
Ability to motivate and inspire team members; excellent interaction skills
Stay abreast of new Agile techniques, methods, and strategies; Demonstrate thought leadership by engaging with enterprise through speaking, blogging, etc.
Provide balance of guidance where teams take ownership of best practices but are not dependent upon this role as coach
Ability to work across all levels of the organizations and within matrixed environments
Help teams develop and implement metrics that track effective and efficient delivery
Contribute to building an environment where continuous improvement of the development process is in focus and where everyone’s common goal is to deliver outstanding software as fast as possible
Coach teams facing tough challenges e.g. related to how they work and interact together
Facilitate learning through workshops, meetings, and team off-sites
Drive delivery satisfaction with key business stakeholders. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.).
Participates in recruitment and hiring activities, including interviewing and conducting hiring exercises for others in the division.

Qualifications:

Bachelor’s Degree in Computer Science, Engineering, Business or a related discipline
CSM, CSPO, CSD, LSSBB, PMP or 10+ years Program and Portfolio Management Experience
Detailed-Oriented performer with tremendous focus on proactive problem-solving
Demonstrated leadership and team building skills in a demanding work environment
Experience managing teams of various sizes and skill levels
Strong interpersonal and communication skills, including written, oral, and presentation skills to work with team members, peers, and business partners effectively
A strategic thinker who strives for continuous improvement
Experience managing change and demonstrated flexibility in a high-growth environment

If interested, send us a resume at newyorktimesjobs@nytimes.com

Web Developer – NYTimes Store

The ideal candidate will work closely with a team of developers on NYT Store eCommerce platform.

Develop extensions & customizations based on business requirements
Optimize existings modules for maximum performance
Collaborate with business on best solutions to future challenges
Solve problems & track down bugs
Deploy code through various environments

Required:

2-3 years experience with Object Oriented PHP
2-3 years experience with modern Javascript
2-3 years experience with modern CSS
2-3 years experience with relational databases(Sql)
Comfortable usage of git, svn, BASH, Jira
Knowledge of commonly used design patterns
ORM concepts competence
Proven track record designing full feature sites from zero
Ability to produce high quality stable code that ships biweekly
A balanced team player & self starter

Desired:

4 year CS degree or equivalent
2+ years experience with Magento
3+ years experience with Object Oriented PHP
3+ years experience with modern Javascript
3+ years experience with modern CSS
3+ years experience with relational databases (Sql)
Active pursuit of coding best practices and maximum efficiency
Comfortable with all layers of a LAMP stack
Proven track record working on high volume websites

If interested, send us a resume at technicaljobs@nytimes.com