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Welcome to the Illinois Attorney General's
Help for Homeowners page.
If you are behind in your mortgage payments, the materials on this page contain important information about the steps you should take to prevent foreclosure and avoid falling prey to foreclosure rescue scams. You may also contact the Attorney General's Homeowner Helpline at (866) 544-7151 to learn more about your options or to report a predatory mortgage lender.
Additionally, if you are in foreclosure, you should be aware that a new Illinois law requires mortgage lenders to provide homeowners with a notice of their legal rights and options when filing a foreclosure lawsuit. To review these rights and options, please see: Homeowners in Foreclosure: Know Your Rights.
This page also contains educational materials for consumers who are shopping for a home loan. Obtaining a mortgage is likely one of the most significant financial decisions you will make in your lifetime. Asking the right questions before you choose a loan can mean the difference between obtaining a loan you can afford and losing your home to foreclosure. Reviewing the materials below will help you to know the right questions to ask.
Mortgage-Related Consumer Complaint Form
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If you have a mortgage-related complaint, please complete and submit the form below.
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Illinois Mortgage Lending Guide
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Struggling to Pay Your Mortgage? In Foreclosure? |
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Beware of Mortgage Rescue Fraud! |
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Attorney General’s Congressional Testimony |
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Wells Fargo Suit |
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Illinois homeowners who believe they may be victims of Wells Fargo's discriminatory and deceptive lending practices can contact the Attorney General's office via a special e-mail address at:
wellsfargosuit@atg.state.il.us or
by calling Attorney General Madigan's Homeowner Helpline at
1-866-544-7151 for assistance.
More Information: |
Consumer Fraud Hotlines
Chicago
1-800-386-5438
1-800-964-3013 (TTY) |
Springfield
1-800-243-0618
1-877-844-5461 (TTY) |
Carbondale
1-800-243-0607
1-877-675-9339 (TTY) |
Spanish Language Toll Free Hotline: 1-866-310-8398
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