Do you love writing test suites? Troubleshooting? Finding software bugs? This is the job for you. Join Vimeo and help us ensure that the new features and products we push are flawless and that Vimeans will have a top-notch experience. Work on a site with over 170 million monthly visitors, with some of the best devs in the biz, and help serve up the hottest videos around.
WHAT YOU’LL DO
- Lead functional testing for new product features on Vimeo, including cross-browser verification, mobile and connected TV app testing, and verification of product specification (checking copy, links, etc)
- Post-launch verification of product releases to ensure things work as expected for users
- Formalize and document functional testing standards for feature releases, including use-cases and cross-browser and mobile testing requirements
- Coordinate with Project Management team on deliverables and timetables
- Lead communication of new product releases and timelines to Community team, including assisting in documentation for users (FAQs, canned responses, etc)
- Lead and improve functional QA process across all teams at Vimeo
SKILLS & KNOWLEDGE YOU SHOULD POSSESS
- 2 years of experience in functional testing and QA
- Knowledge of Vimeo and the products / features we offer
- 1-2 years of experience in customer support, preferably escalated technical support
- Extreme organizational skills for juggling multiple use-cases and cross-browser verification testing
- Experience using Bug / Issue Management tools (JIRA, Mantis, GitHub Issues, Bugzilla, etc.)
- Familiarity with A/B testing
- Great communication skills to be able to keep everyone up-to-date, even when working with short deadlines
- Great writing skills (again, will need to be able to concisely and effectively outline bugs to the Engineering team)
- Eagerness to vet issues--determining bugs on the site should be like solving a puzzle!
BONUS POINTS
- Basic understanding of HTML / CSS / JavaScript / PHP
- Previous experience with functional black-box testing
- Experience using CRM tools (ZenDesk, Desk.com, etc.)
- Active member of Vimeo is a major plus!
About Us
Vimeo is the quality, open video platform for creative people around the world. Vimeo was founded in 2004 by filmmakers who wanted a fun, easy, uncluttered way to share their work and moments from their lives. We remain true to that mission by continually striving to help people with a wide range of passions share the things they create and care about. In everything we build for creators and their audiences, our goal is simple: make life worth watching.
Today, Vimeo reaches a monthly audience of over 170 million creators and viewers — and we’re growing bigger every day. Vimeo is made with love by a highly ambitious, ridiculously innovative, and certifiably hilarious team based in New York City, and we’d love for you to be a part of it.