Technical support
General support
Surface support
Xbox support
Nokia phone support
Windows Phone support
For support on Windows Phones and devices purchased at Microsoft Store retail locations, please contact your mobile phone provider (for example, AT&T). They will be able to offer support on specific questions and to provide instructions on how to use and troubleshoot your Windows Phone.
Mobile phone provider contact information:
- AT&T (800) 331-0500
- Sprint (800) 877-4646
- T-Mobile (877) 746-0909
- Verizon Wireless (800) 922-0204
- For a comprehensive list of all Windows mobile phone manufacturers and mobile operations, visit the Windows Phone help site.
For instructions on activating a phone, please visit the Mobile Phone Activation help page.
All other products
At a Microsoft retail store:
- Schedule an appointment with the Microsoft Answer Desk
By phone:
- Call (877) 696-7786
Office technical support
Windows technical support
Repairs
Xbox repairs
Create a repair online at Xbox support.
All other products
At a Microsoft retail store:
- Schedule an appointment with the Microsoft Answer Desk
By phone:
- Call (877) 696-7786
Get status on a repair
For PCs with Microsoft Signature being repaired as part of a Microsoft Assure Extended Service Plan:
- Call (877) 696-7786
For PCs with Microsoft Signature being repaired by a PC manufacturer under their standard warranty, please contact the manufacturer for repair status: