Help / FAQ / Free Accounts, Upgrading and Gifts
How many photos and videos can I upload for free?
When you have a free Flickr account, you can upload up to 1 Terabyte worth of photos.
If you find yourself hitting your limit, you will be able to delete and upload new content, or contact us for further assistance.
What’s the difference between a Free, Ad Free, and Doublr account?
There are three kinds of accounts to choose from at Flickr, and all of them are awesome in their own way.
Free:
- 1 Terabyte of photo and video storage
- Upload photos of up to 200MB per photo
- Upload 1080p HD videos of up to 1GB each
- Video playback of up to 3 minutes each
- Upload and download in full original quality
- Unlimited monthly bandwidth
Ad Free:
- $49.99 per year
- All the benefits of a free account
- No ads in your browsing experience
Doublr:
- $499.99 per year
- 2 Terabytes of photo and video space
- All the benefits of a free account
What's a Terabyte?
Short answer: 1 trillion bytes.
What’s a byte, you ask? All right, we’ll bite. A byte is a teensy unit of measurement for digital information, usually containing 8 bits. (One byte generally contains enough information for a single character on a computer.) Even though one byte is itty-bitty, a trillion bytes is a whole lotta space -- that's over 500,000 photos to share and enjoy in their original, brilliant quality. Snap away!
What used to be offered with a Pro account?
Flickr Pro is no longer available for purchase, but many of the Pro-only features are now part of free Flickr accounts.
Here is what you used to get with Pro:
- Unlimited photo uploads (50MB per photo)
- Unlimited video uploads (90 seconds max, 500MB per video)
- The ability to show HD Video
- Unlimited storage
- Unlimited bandwidth
- Archiving of high-resolution original images
- The ability to replace a photo
- Post any of your photos or videos in up to 60 group pools
- View count and referrer statistics
- Limitation of maximum image size available to others
- Ad-free browsing and sharing
What do I now have with a free Flickr account?
Starting on 5/20/2013, members with free accounts on Flickr will have:
- 1 Terabyte of space
- Upload and download in full original quality. Up to 200MB per image
- Ability to create “Collections”
- Ability to replace photos
- Post any of your photos or videos in up to 60 group pools
I've heard that Flickr Pro is no longer being offered. How does that affect me?
As of May 20, 2013, we are no longer offering Flickr Pro subscriptions to the majority of our members. Some things to be aware of (with more details below):
- Recurring Pro members currently have the ability to continue renewing at the same price.
- Eligible non-recurring Pro members can purchase a recurring Pro subscription.
- The “Gift of Pro” will no longer be available for purchase.
- Pro users will no longer appear with a “Pro” badge beside their name or buddy icon
Your Pro pricing remains the same and your benefits have improved:
- Those who remain Pro will retain all their original benefits.
- The photo and video size limits will be upgraded to those offered with our new free account.
- If you are on a recurring Pro subscription, your payments will remain as is. To see what your current subscription costs, see the previous payment on in your order history.
- Pro members will never be automatically transitioned to a different paid product.
If you’d like to switch to a free account:
- Pro members who cancel Pro will retain Pro benefits until their subscription expiration date.
- Please note that prorated refunds are no longer available as of August 21, 2013, 7:00 UTC (midnight PDT). If you requested your refund prior to that we will honor it. If you have to claim your refund via PayPal, you have 90 days from the day you received the original notification to claim it. If you have any questions about this, please contact the billing team.
If you’d like to keep your Pro membership:
- Anyone who was Pro at 12:00 am (midnight) GMT on May 20, 2013, may be eligible to sign up for recurring Pro in order to extend their Pro membership beyond its expiration date.
- This applies to:
- those whose one-time or gift Pro memberships expired after 12:00 am GMT.
- those who are on a gifted Pro account.
- those who have purchased one-off Pro and are set to expire in the future.
- To keep your Pro status by signing up for a recurring Pro subscription, visit the account order page.
- If you cancel your recurring subscription or opt for the prorated refund, you will no longer have the option to sign up for a recurring subscription.
- If your recurring subscription expires after May 20, 2013, due to a failed payment, please contact the billing team.
How to tell whether you are on a recurring payment plan:
- Visit your account details page and look at “Your Flickr account”.
- You are on a one-off or gift subscription if it says “It expires on [date].”
- You are on a recurring subscription if it says “It will renew on [date].”
- If your account has already expired you will not see a related date.
Is there a page where I can keep track of upgrades I've purchased?
As a matter of fact, there is. Under Your Account, there's an Order History page that gives you an overview of all the upgrade-related transactions on your account.
I'm Pro, why do I see ads on Flickr?
If you are pro, we don't show you ads on Flickr, but you may have unintentionally installed a browser toolbar, extension or add-on that is serving them.
You can find information on how to check and uninstall browser extensions on the following pages:
Why do I see ads on Flickr?
We are thrilled to offer every Flickr member 1 Terabyte of space going forward. We are an ad supported business so you will see ads on Flickr.
But behold, if you are Pro or have an ad-free account, you won't see any ads on Flickr.
If you are Pro or ad-free and still see ads, you may have unintentionally installed a browser toolbar, extension or add-on that is serving them.
You can find information on how to check and uninstall browser extensions on the following pages:
What happens if my Pro Account expires?
Since May 20, 2013, Pro accounts can no longer be purchased. You can enjoy unlimited storage as long as your Pro account is active. If your Pro account expires, it will revert to a free account with a storage limit of 1 Terabyte.
If you need more storage or would like to go ad-free, you can upgrade your account to one of our paid account types.
Why is Flickr Pro no longer sold in Brazil?
As of May 20, 2013, we are no longer offering Flickr Pro.
If you have purchased your Pro in Brazil, be aware that the recurring Pro subscription option is not available.
All Flickr Pro members in Brazil will remain Pro until the expiration date of their subscription retaining all the original benefits. Also, Pro members will be able to enjoy the upgraded photo and video size limits offered with our new free account.
Since all the benefits of your Flickr Pro account will be fully maintained until the expiration date of your subscription no refunds will be applicable for Flickr Pro accounts purchased in Brazil.
We’re currently working on making our new paid options available to our Brazilian users.
Are my photos ever deleted?
No, your photos will not be deleted, unless you do it yourself, or fail to play by our Community Guidelines.
I have an unused gift of Pro code left in my account. Can i still redeem it?
Any remaining Pro membership gifts can still be redeemed before their expiration date. If a gift code hasn't been used within 12 months of the date of purchase, we'll credit the buyer's account with the value of the gift.
Can I buy someone a gift account?
At this time, paid accounts cannot be gifted.
How much space do I have on Flickr?
Depending on your Flickr account, you have a different amount of available space:
- With a free or Ad Free Flickr account you have 1 Terabyte of space for photos and videos.
- With a Doublr account you have 2 Terabytes of space for photos and videos.
- With a Flickr Pro account you may use an unlimited amount of space.
Please note that the available amount of space is subject to the Yahoo! Terms of Service. To avoid abuse of our free space, we monitor accounts for excessive usage or unusual upload and behavior patterns, as our goal is to ensure that everyone has reliable access to their amazing photos and videos on Flickr.
What happens if I exceed my storage capacity?
If you reach the storage capacity on your Flickr account, you can no longer upload additional content. However, you can always free up space by deleting some of your photos or contact us for further assistance.
How do I activate my gift of Pro?
Yay! It's easy! Find the activation code you received from your friend (as a gift card or in an email) and go to the Activate your Gift Code page.
If you don't have a Flickr account, we'll help you set one up.