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Energy firms 'overcharge by £3.7bn a year'

29 Oct 2013: MPs told that some suppliers cannot justify increases in household bills

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Cut the cost of your rail tickets – video

Video (6min 16sec): Guardian Money editor Patrick Collinson shares his tips on how to cut the costs of your rail travel
Cut the cost of your holiday - video

Video (7min 11sec): Patrick Collinson shares his tips on saving money on holidays, including how to spend money abroad without paying high commission costs
Cut the cost of buying gig tickets - video

Video (4min 52sec): How can you buy tickets for sold-out concerts? Which websites give you the best deals? Rupert Jones share his tips
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How to reduce your mobile phone bill - video (8min 41sec)
Npower boss defends price rise - video (1min 22sec)

Most recent

Moneysupermarket.com revenue up 25% following energy price rises

6 Nov 2013: Price comparison website reports brisk business as people look to switch energy suppliers after latest round of tariff increases
Energy-saving attitudes unchanged by green deal and price rises

5 Nov 2013: UK poll response is the same as 2012 despite green deal roll-out and widespread concern over rising energy prices
Labour calls on energy bosses to forgo bonuses

5 Nov 2013: Shadow energy secretary says wholesale costs do not justify recent price rises ahead of debate on price freeze pledge
Stop sitting on customers' cash, minister to tell energy firms

5 Nov 2013: Tory energy minister Greg Barker will demand to know why energy firms are hoarding up to £2bn from direct debit billpayers
Ed Miliband sets out tax rebate plan for living wage

5 Nov 2013:
Labour leader to say that his cost of living policy symbolises choice between his party and Tories at next election
Office of Fair Trading orders UK banks to reveal errors over loan agreements

4 Nov 2013: Watchdog highlights historic problems after huge compensation payments by Northern Rock, Co-operative Bank and Barclays
HSBC customers could receive compensation over mis-selling

4 Nov 2013:
Financial Conduct Authority shopping exercise revealed up to 200,000 may have been victims of mis-selling
Rail privatisation: legalised larceny

4 Nov 2013:
Aditya Chakrabortty: Train operators invest little cash but take massive profits. This wasn't what the Tories promised
Boss of British Gas owner Centrica waives bonus after bills furore

4 Nov 2013: Sam Laidlaw – who was paid nearly £1.5m in cash bonuses last year – said he understands the anger of customers
Winter is nigh, and pensioners are at risk as energy prices rocket

4 Nov 2013: Harry Leslie Smith: No one in the UK should have to suffer or die because they can't afford price rises that enrich the few at the expense of many
Sharp focus on good customer service

4 Nov 2013:
Sharp, along with Eurotunnel and Brabantia, all put their customers first
Broken steering on a trip to France left us going round in circles with the RAC

4 Nov 2013:
The car was repaired with non-Renault parts and it will cost £500 to put right
Specsavers can't see it is at fault over mix-up

4 Nov 2013:
I tried to cancel my contract for contact lenses after laser surgery
Deflated after Go Ballooning trip fails to take off

4 Nov 2013:
We asked Barclaycard for a refund but we get a lot of hot air
Energy bills: npower amassed £400m credit from customers

3 Nov 2013:
Figures seen by the Guardian show that 3.7 million npower customers were owed an average of £106.89 each in May 2012