Contact Us



Get status updates about HealthCare.gov site performance and the actions we’re taking to improve your experience.

By phone

We can help you complete the entire application process from beginning to end with information you provide over the phone, including reviewing your options and helping you enroll in a plan. We can also answer questions as you fill out an online or paper application. We’re available 24/7.

1-800-318-2596

TTY: 1-855-889-4325


Small businesses resources

Have questions about the SHOP Marketplace for businesses with 50 or fewer employees?

Call: 1-800-706-7893

TTY: 1-800-706-7915

Monday through Friday, 9 a.m. to 7 p.m. EST. Agents and brokers may also use this number.


Chat Online

A great way to ask simple questions

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Find local help

Get personal help finding and managing your health coverage...

Enter city and state or zip code (Example: "Austin, TX" or "33109")


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Want answers fast?

Just answer a few quick questions to find out what programs you may qualify for and learn about topics that matter most to you.

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Help in your community

In all states, there will be people trained and certified to help you understand your health coverage options and enroll in a plan. They will be known by different names, depending on who provides the service and where they are located. All will provide similar kinds of help:

  • Navigators
  • Application assisters
  • Certified application counselors
  • Government agencies, such as State Medicaid and Children’s Health Insurance Program (CHIP) Offices

Insurance agents and brokers can also help you with your application and choices.

Visit LocalHelp.HealthCare.gov to find help in your area. You can search by city and state or zip code to see a list of local organizations with contact information, office hours, and types of help offered, such as non-English language support, Medicaid or CHIP, and Small Business Health Options Program (SHOP).

These organizations can assist you in finding the kind of help that works for you. Some may be available earlier to set up a future appointment to help you in the Marketplace.


Get news and updates by email or text

You can sign up for Marketplace emails and texts now to learn about key dates, news, and information that will prepare you to enroll.