How we're working to improve HealthCare.gov

November 04, 2013


We’re committed to updating you on our progress as we work to improve HealthCare.gov. Check back often to get the latest information on the status of our site.

And remember, there are 4 ways you can apply for coverage.

Monday, November 4: A weekend of work brings more progress

We've made more than a dozen important fixes to the HealthCare.gov application and enrollment system to improve performance and functionality. This includes fixes to correct information on 834 notices that insurance companies use to process enrollments.

Read more about the work that was done over the weekend...

Friday, November 1: An update on progress

We've made progress this week in crossing items off the punch list, fixing bugs, and improving site performance. HealthCare.gov works better today for users than it did last week and we will continue to measure our progress, hold teams accountable, and drive upgrades to improve the consumer experience.

Read more about how we're making progress...

Thursday, October 31: More information on the tech surge

We’ve added key personnel from the government and private sector, including expert engineers and technology managers from Google, Oracle, and Red Hat.

Read more about how we are strengthening our technology team...

Tuesday, October 29: Improving the account registration process

We’ve made significant progress since October 1 to deliver a much smoother account registration process for consumers. Several new fixes have substantially reduced the error rate and increased our capacity.

Read more about improving the registration process...

Monday, October 28: Continued improvements to HealthCare.gov

Working over the weekend with new management in place, the tech team made some fixes to address performance and functionality. We’re diagnosing problems and making quick decisions with developers to resolve issues in real time.

Read more about our continued improvements…

Saturday, October 26: What’s working in the Marketplace

Every day, we’re using the Data Services Hub – a secure and efficient tool – to help you and your family get affordable, quality health care. Yesterday, we announced a clear path forward so that by the end of November, HealthCare.gov will work smoothly for the vast majority of consumers.

Read more about what’s working…

Wednesday, October 23: See how we’re making HealthCare.gov better

Over the last few days, we’ve shared updates with you on our tech surge and the steps we’re taking to ensure that HealthCare.gov gets better. Moving forward we will provide updates through regular blogs and press telebriefings.

Read more about making HealthCare.gov better...

Tuesday, October 22: A technology surge for HealthCare.gov

We’ve brought in experts from across the federal government and private sector to improve the consumer experience on HealthCare.gov.

Read more about the tech surge...

Sunday, October 20: Making improvements to HealthCare.gov

The initial consumer experience of HealthCare.gov has not lived up to the expectations of the American people. We’re working around the clock and committed to doing better.

Read more about how we’re making improvements...