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Fortune Cookie: Don't ever say "I Don't Know", say "I'll Find Out" |
Fortune Cookie: Advertising is a tax we pay for being unremarkable |
Fortune Cookie: A customer should never have to prove that we made a mistake. |
Fortune Cookie: It's not about selling for the sake of selling. Making a good recommendation is GREAT service. |
Fortune Cookie: The car is a computer, the television is a computer, and the computer has become a television. |
Fortune Cookie: Polite driving is great advertising. |
Fortune Cookie: Customers don't expect us to be perfect, but they expect us to try. |
Fortune Cookie: Never assume anything. Never assume your diagnosis is perfect. Never assume the customer is happy. Ask them. |
Fortune Cookie: $100=1 Paragraph. For every $100 a customer spends, give them at least 1 paragraph of detail on the invoice. |
Fortune Cookie: A customer may not always be right, but they should always win. |
Fortune Cookie: We are our own greatest competition. |
Fortune Cookie: Always make it easy for customers to complain. tellus@geeksquad.com |
Fortune Cookie: Being on time is not on time. Being on time is 5 minutes early. |
Fortune Cookie: Anything that can be assembled can be...disassembled. |
Fortune Cookie: Keep customers calm, by keeping them informed |
Fortune Cookie: Don't ever say "I Don't Know", say "I'll Find Out" |
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