Privacy Policy Summary
Verizon is Committed to Protecting Your Privacy
Protecting our customers' privacy is an important priority at Verizon. We are committed
to maintaining strong and meaningful privacy protections for customers. Our
privacy policy is designed to inform you about the information we collect, how
we use it, and your options with regard to that collection and use. Key
elements of our full privacy policy are summarized below.
Verizon's privacy policy applies to customers of the Verizon family of companies in the United States and to visitors to Verizon Web sites. It does not apply to Verizon Business customers outside the United States. Read more Verizon collects and uses information about our customers and Web visitors for a variety of purposes. Information may be obtained when you order and use our products and services, when you make customer service inquiries, or when you visit our Web sites. We use such information to deliver, provide, and repair products or services; establish and maintain customer accounts and billing records; contact you about our products and services and better direct specific offers or promotions to you; monitor Web site statistics; monitor our customer service employees; or establish your online account and authenticate you during log-in. Read more Third-Party Advertising: You may see third-party advertisements on some Verizon Web sites. In some instances, third-party ad networks may seek to provide advertising that they believe is more relevant to your interests. In these instances, cookies may be used by ad networks to collect information about your visit to our Web sites and may be combined with information collected by these ad networks on other Web sites. You may limit this use. Read more Within the Verizon Family of Companies: Verizon shares customer information across our family of companies for marketing purposes unless you advise us not to. Specific laws govern our sharing of certain customer information known as Customer Proprietary Network Information. Read more Outside the Verizon Family of Companies: Except in certain circumstances explained in our privacy policy, Verizon does not sell, license or share information that individually identifies our customers with others outside of Verizon for non-Verizon purposes without your consent. Read more Your Choices
Read more Other Important Information
If you have questions, concerns or suggestions related to our Privacy Policy or our privacy practices, you may contact us at:
Verizon Privacy Office
You may correct inaccuracies in your information by calling a customer service
representative or by accessing your online account and updating your
information.
1320 N. Courthouse Rd. - 9th Floor Arlington, VA 22201 Fax: 703-351-3669 Email: privacyoffice@verizon.com Read more If Verizon elects to use or disclose information that identifies you as an individual in a manner that is materially different from that stated in our policy at the time we collected that information from you, we will give you a choice regarding such use or disclosure by appropriate means. Read more Verizon is a licensee of the TRUSTe Privacy Program. Read more Updated June 2009 |
Other Privacy & Policy LinksTRUSTe Privacy Program
Verizon Participates in the TRUSTe Privacy Program
The TRUSTe seal confirms that Verizon is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization that seeks to build users' trust and confidence in the Internet by promoting the use of fair information practices. Verizon wants you to feel confident about your privacy when you use our Web sites (verizon.com, verizonmarketing.com, verizonwireless.com, mci.com, verizonbusiness.com, vzw.com, vzwshop.com, and verizon.net) so we ask TRUSTe to review these sites to ensure compliance with its guidelines. Please contact us if you have questions or concerns regarding our privacy policy. If you have not received acknowledgement of your inquiry or your inquiry has not been addressed satisfactorily, you should contact TRUSTe who then will serve as a liaison to help resolve your concerns. The TRUSTe program covers only information that is collected through Verizon's Web sites and does not cover information that may be collected through software downloaded from the sites. Better Business Bureau OnLine
Verizon is accredited by the Better Business Bureau OnLine (BBBOnLine)
The BBBOnLine seal confirms that Verizon is an accredited business that abides by the BBB's Code of Business Practices. This Code represents sound advertising and selling practices that enhance customer trust and confidence in a business. With regard to safeguarding privacy, the BBB Code requires accredited businesses to protect any data they collect against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information. |