Helpdesk and Client Services

Welcome to the Information and Technology Services (ITS) Helpdesk website!

Helpdesk and Client Services mission is to provide exceptional service and resources in support of the Health Science Center’s missions, and to significantly impact the quality and success of the University. To fulfill this mission, we strive always to meet the classroom technology, computer, and technology needs of our faculty, staff, and students. We are here to help you with all of your information technology questions.

Please contact us for your computer, AV, and technology support needs.

By Phone:

     Helpdesk and Training – 817.735.2192

     Classroom Educational Technology Services (CETS) – 817.735.2481

 By Email:

    Helpdesk – hschelpdesk@unthsc.edu

    CETS – CETS@unthsc.edu

In Person:

    Find us all through the doors of room 205, in the Gibson D. Lewis Library

Helpdesk Hours:

    Monday – Friday 8:00 am – 5:00 pm

    Extended hours for students, Monday – Friday until 9:00 pm.  Student after hours and weekends email

Helpdesk@live.unthsc.edu or call 817.382.7266.

Service Charges and Billing Information:

    Click here.