Get Help

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In Person

Reference personnel are available to assist you with your research from 8:00 A.M. to 5:00 P.M., Monday through Friday, in the Reference Office (Level 2, LIB-222). At other times, request research help at the Service Desk by the main entrance.

Phone

• For research-related questions or requests, call us at 817-735-2070 or toll-free at 800-687-5302.  We'll try to help you over the phone, or you can schedule an appointment for an individual consultation with a librarian. 
• For questions about your borrowing account or Pharos copy/print account, call 817-735-2465.
• For help with a document delivery or interlibrary loan request, call 817-735-2464.
• For other numbers, see the department/staff directory.

E-Mail

• For research-related requests, use the Ask a Librarian form.  Librarians will respond during weekday hours. 
• If you have a question about your borrowing account, send an e-mail message to libcirc@unthsc.edu.
• For Lewis Library faculty and staff e-mail addresses, see the department/staff directory.

Self-Service Online

• Check the Library Frequently Asked Questions page.  Note the categories in the right sidebar.
• For more about the information services we offer, see the Reference Services page. 
• To learn how to use research databases and other online resources, see the list of Database Tutorials & Help.
• To get librarian recommendations on the best resources for common research topics, check out the Research Guides.
• To view your borrowing account information and renew items, go to the Account Log-in page.  For help, see Managing Your Library Account Online. 
• If you have a question about document delivery, see the Document Delivery page first.