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DCF provides families with a virtual single point of contact that registers, tracks and coordinates care for children who are screened – at any level - into its Children's Behavioral Health Service System of Care. To provide this simplified access, DCF contracts with Value Options, which is a private entity that administers this service system.

For questions about or to access services for children and youth, call the 24-hour, toll-free Access Line at:

1-877-652-7624

The following services are available:

• Mobile Response and Stabilization Services
• Care Management Organizations
• Youth Case Management Services
• Family Support Organizations

For more information and locations in your area, click on the blue boxes to the right.

1. Provides 24 hour assistance to help families get services.
2. Establishes access to same quality of services across the state.
3. Facilitates single way to pay providers regardless of whether a child is Medicaid eligible or not.
4. Tracks eligibility to ensure more children gain access to public health insurance.
5. Tracks eligibility to ensure New Jersey maximizes federal dollars.
6. Connects care across providers and levels for all children rather than just for children with the most severe disturbances.
7. Provides a systematic way to ensure children and their families receive appropriate treatment for an appropriate length of time while remaining as close to home as possible
8. Keeps all child and family information in one record for all Children's Behavioral Health
9. Identifies the different intensity of services given by providers and assists DCF to adjust rates to reflect these differences.
10. Reports on effectiveness of services and child and family satisfaction, complaints and grievances.
11. Reviews children placed in psychiatric hospitals to assure appropriate discharge planning and after care services are in place so that children are linked to a community network of care.
12. Tracks and reports on a system of outcome measurements so that the state can determine and measure the improvements made by the Division of Children's Behavioral Health Services.