Contact Us
Office of Aviation Enforcement and Proceedings
Aviation Consumer Protection Division
1200 New Jersey Ave, SE
Washington DC 20590
Phone:
(202) 366-2220
TTY / Assistive Device Number:
(202) 366-0511
8:30am-5:00pm ET, M-F
A compilation of rules, guidance, enforcement orders and publications on flight delays, on-time performance disclosure and tarmac delays.
Name | Document |
---|---|
P.L. 112-95: Filing tarmac delay contingency plans with DOT | |
Text of P.L. 112-95 | View PDF |
February 24, 2012 DOT implementing notice | View PDF |
List of carriers with 30 or more seats that must submit tarmac delay plans to DOT | View PDF |
Tarmac delays and other consumer issues | [HOLD] |
14 CFR Part 234 (prior to April 2011 amendment) | View Rule |
Name | Date | Document |
---|---|---|
Frequently Asked Questions | ||
Consumer Rule I | 12/30/09 | [HOLD] |
Consumer Rule II | 04/25/11 | [HOLD] |
Name | Order No. | Document | |
---|---|---|---|
United Air Lines, Inc. | 2013-2-9 | View PDF | |
Virgin America Inc. | 2012-12-20 | View PDF | |
Copa Airlines, Inc. | 2012-12-18 | View PDF | |
Pakistan International Airlines Corporation | 2012-9-21 | View PDF | |
JetBlue Airways Corporation | 2012-8-25 | View PDF | |
Air India | 2012-5-4 | View PDF | |
American Eagle Airlines, Inc. | 2011-11-13 | View PDF | |
Frontier Airlines, Inc. | 2011-6-10 | View PDF | |
AirTran Airways, Inc. | 2011-4-2 | View PDF | |
Southwest Airlines Co. | 2011-3-20 | View PDF | |
United Air Lines, Inc. | 2010-9-22 | View PDF | |
Pinnacle Airlines, Inc. | 2010-9-11 | View PDF | |
ExpressJet Airlines, Inc. | 2009-11-18 | View PDF | |
Continental Airlines, Inc. | 2009-11-17 | View PDF | |
Mesaba Airlines | 2009-11-16 | View PDF | |
US Airways, Inc. | 2008-4-4 | View PDF | |
Delta Air Lines, Inc. | 2007-11-6 | View PDF | |
Hawaiian Airlines, Inc. | 2007-10-5 | View PDF | |
JetBlue Airways Corp. | 2007-10-4 | View PDF |
Name | Document |
---|---|
Coping with Flight Delays | View PDF |
Development of Contingency Plans for Lengthy On-Board Ground Delays | View PDF |