Metrics have been established to help agencies accomplish the standard for the three systems that implement strategic human capital plans and programs (i.e., Leadership and Knowledge Management, Results-Oriented Performance Culture, and Talent Management). These three systems have both required and suggested metrics.
- Required metrics focus on human capital management outcomes from three perspectives: organization, employee, and merit system.
- Suggested metrics focus on human capital management activities that support outcome metrics and show the health of a specific HCAAF critical success factor.
The metrics were developed through rigorous criteria. To be incorporated in the HCAAF, a metric had to meet the following criteria:
- Align with the HCAAF
- Drive organizational effectiveness directly or indirectly
- Be applicable Governmentwide
- Be actionable (under the control of the agency)
- Be practical (cost effective and acceptable)
- Be reliable (stable)
- Be valid (accurate and appropriate for its purpose)
The metrics described in this guidance were carefully chosen to maintain their usefulness over time. In addition, many other human capital metrics exist that agencies may find they want to implement. Consequently, agencies are encouraged to augment these governmentwide metrics with other activity and outcome metrics relevant to their human capital objectives.
Refer to each specific system's section for the suggested metrics.