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To report neglect or
abuse or for help
connecting to
community resources,
apply for programs, including
SNAP (food stamps),
LIEAP (home heating help)
and Medicaid,
contact the field office
in your community.



Parents, guardians ad litem, juvenile 
court judges and CASA workers searching for the right services for youth in the court system can access the 
newly updated, DFS Resource Guide for 
At-Risk Youth and Families by clicking on: 

Telephone Assistance (TAP)


Telephone Assistance Program (TAP)


TAP is a service provided by telephone companies to help people and families maintain a phone, landline, cable or cell phone. The program is open to anyone enrolled in SNAP, LIEAP, Medicaid or other social service programs. Your telephone company can tell you specifically how you can benefit.


To qualify, a person or family needs proof they are participating in a social service program such as SNAP, LIEAP or Medicaid. A copy of your award letter or benefits card and the application (see the PDFs below) should be mailed or faxed to your telephone company if you'd like to participate in TAP.


You can print an application here. (The application also includes phone company contact information, and all questions about the program should be directed to your telephone company.)