Select your reload pack and take it to the cashier. Tell him or her how much you would like to add to your reload pack. You give the cashier money – in some cases they will only accept cash – and he or she activates the pack. Each reload pack has a set minimum and maximum reload amount, for example, at least $20 but no more than $500.

Once the cashier has activated the pack, you can open it and scratch the back to find the pack’s reload number. Next, you can go online or call your prepaid debit card’s customer service number to provide the reload number, and the money should become immediately available on your existing card.