Applicants, Employees & General Public
General Contact Information
- Phone
- 202-606-1800
TTY: 202-606-2532
Contact Information by Topic
- Status of your investigation
- 724-794-5612, x7000
- Status of your suitability case being adjudicated by OPM
- 724-794-5612, x7400
- Verify investigator identity
- 888-795-5673
FISSST@opm.gov
For information concerning appointment dates or status of the adjudication or security clearances, please contact your agency's Human Resources (HR) or Personnel Security Office.
Human Resources & Security Specialists
General Contact Information
- FIS Boyers facility
- 724-794-5612
- FIS Washington, DC office
- 202-606-1042
Contact Information by Topic
- Agency Support Helpline, Systems Access Support Team
- 724-794-5612, x4600
- Agency Technical Support Helpline
- 724-794-5612, x7600
- Agency Training
- 703-603-0442
FISAgencyTraining@opm.gov - Billing and payment information
- 724-794-5612, x4490
FISBillingOversightTeam@opm.gov - Case Status, File Release, SII/CVS Checks
- 724-794-5228
- e-QIP Training Support for Agency Users
- 724-794-5612, x4600
- Expedite investigation
- 724-794-5612, x554
FISurgentbi@opm.gov - Fingerprint Transaction System
- General questions
- fingerprints@opm.gov
- Authorization
- livescanauthorization@opm.gov
- Account information
- 724-794-5612, x7600
- Freedom of Information and Privacy Act
- 724-794-5612, x7000
- Report quality concerns with investigation reports
- 877-763-8391
- Request reopen or Reimbursable Suitability Investigation
- Direct questions to
- 724-794-5228
- Send requests to
- Fax: 724-738-0178
Mail: OPM-FIS, Customer Interface, PO Box 618, 1137 Branchton Road, Boyers, PA 16018-0618 - Suitability and Adjudications
- 724-794-5612, x7400
- Schedule subject interview around subject's deployment
- FIScatcheminconus@opm.gov
- Quality of eDelivery Packages
- FISIICIe-delivery@opm.gov
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