Table A3-44
Standard Mail from Credit Card Companies
Reaction to Mail Pieces by Familiarity and Shape
(Percentage of Pieces)
Postal Fiscal Years 1987, 2008 and 2009
(Diary Data)
BL_F A341ROW _NAME_ _LABEL_ C1Y1 C1Y2 C2Y1 C2Y2 C3Y1 C3Y2
Previous customer Letter size envelope PCT_ROW Percent of Row Frequency 40.11631 46.99174 21.02742 33.22598 4.83153 5.64164
Previous customer Larger envelope PCT_ROW Percent of Row Frequency 42.73179 52.98617 23.92121 36.13188 5.603688 2.473029
Previous customer Catalog PCT_ROW Percent of Row Frequency 50.46701 77.37924 54.22022 77.37924 13.42964 9.026578
Previous customer ALL OTHER PCT_ROW Percent of Row Frequency 63.73593 65.21268 50.97598 47.86548 11.80812 8.34595
Organization known Letter size envelope PCT_ROW Percent of Row Frequency 16.55574 13.9601 6.028557 5.683137 1.392863 1.525089
Organization known Larger envelope PCT_ROW Percent of Row Frequency 16.1485 21.49954 4.825179 4.346982 0.361999 0.898038
Shape Read
(Immediately and Set Aside)
Found Useful Will Respond Organization known Catalog PCT_ROW Percent of Row Frequency 15.18285 0 0 0 0 0
Organization known ALL OTHER PCT_ROW Percent of Row Frequency 15.80018 22.69857 9.233459 4.611592 0 1.938099
1987 2008 2009 1987 2008 2009 1987 2008 2009 Organization unknown Letter size envelope PCT_ROW Percent of Row Frequency 15.35877 14.25838 6.293877 1.588912 0.176265 0
Previous customer:                   Organization unknown Larger envelope PCT_ROW Percent of Row Frequency 15.92796 0 7.398374 0 0 0
Letter size envelope 63.7 40.1 47.0 39.6 21.0 33.2 14.9 4.8 5.6 Organization unknown Catalog PCT_ROW Percent of Row Frequency 37.97406   0   0  
Larger envelope 53.0 42.7 53.0 38.6 23.9 36.1 2.3 5.6 2.5 Organization unknown ALL OTHER PCT_ROW Percent of Row Frequency 47.73588 49.10279 17.43619 0 0 0
Organization known:                   Don't know/No answer Letter size envelope PCT_ROW Percent of Row Frequency 12.9524 13.43308 3.503774 7.571916 3.093271 0.916379
Letter size envelope 37.9 16.6 14.0 18.7 6.0 5.7 7.0 1.4 1.5 Don't know/No answer Larger envelope PCT_ROW Percent of Row Frequency 0 0 0 0 0 0
Larger envelope 32.8 16.1 21.5 12.9 4.8 4.3 3.0 0.4 0.9 Don't know/No answer Catalog PCT_ROW Percent of Row Frequency 0 0 0 0 0 0
Organization unknown:                   Don't know/No answer ALL OTHER PCT_ROW Percent of Row Frequency 25.76386 8.853449 22.95868 2.506171 0 1.80423
Letter size envelope 36.7 15.4 14.3 19.8 6.3 1.6 3.2 0.2 0.0  
Larger envelope 21.3 15.9 0.0 19.1 7.4 0.0 2.7 0.0 0.0  
NOTE: Percentages represent row percentages within each familiarity and shape category;
these do not sum to 100 due to the inclusion of multiple questions in this table.