Reducing Total Ownership Costs of Naval Systems by Embedding the Human
Systems Performance (HSP) Model
The Chief of Naval Operations recognizes the human, the Sea Warrior, as "a
premier element of all operational systems." The Naval Air Systems Command,
Naval Sea Systems Command, Naval Supply Systems Command, Space and Naval Warfare
Systems Command, Navy Personnel Development Command, Human Performance Center,
and Fleet Forces Command are leading the effort in developing the Navy's premier
capability for HSP analysis and assessment. The HSP Assessment Capability team
will enhance fleet readiness and operational effectiveness at the lowest total
ownership costs by providing the personnel, expertise, equipment, connectivity,
tools, models, environments, and alliances necessary to develop human
performance solutions as well as to measure, analyze, and certify warfighter
system performance across all phases of the life cycle.
The concept of the HSP Assessment Capability team is a synergistic approach
to connect existing Navy infrastructure elements to create a distributed human
performance assessment capability. The genesis of this effort will be the
integration of human performance assessment capabilities across the warfare
command domains, leading to the collection and validation of a defined group of
human performance metrics and the certification of component- and system-level
human performance. The universal application of these efforts will reduce total
ownership costs associated with any program, ensuring the warfighter has the
right system for the right effort the first time.
Warfighter and Programmatic Benefits
By leveraging existing resources and creating economies of scale vice funding
program-specific human performance assessment capabilities, a set of common
processes with a common infrastructure yields consistent, validated information
throughout the Navy, providing systems that meet the needs and expectations of
the fleet the first time. The benefits of these efforts include the following:
- Lower total ownership costs
- Optimized manpower/improved training
- Quality of life and work/retention
- Reduced probability of error/friendly fire
- Reduced acquisition risks
- Ensure we are tackling the right problems
- Reduce rework - cost and schedule
- Incorporate lessons learned from others
- Validate manpower targets
- Optimize technology implementation
- Concept demonstration, experimentation, validation
- Targeted fleet requirements
- Synergistic model for design team
- Changes and risks addressed early
- Objective assessments Navy wide
- Increased science and technology transitions
- Interoperability
- Distributed decision-making
- Validation of tactics, techniques, and procedures
- Best Practices
- Consistency, efficiency, effectiveness
- Processes, measures, certification criteria
Objectives
- Human performance analysis in requirements generation and analysis of
alternatives
- Total system design analysis (including knowledge, skills, and abilities;
workload; and human error)
- Usability engineering
- Human performance testing, evaluation, and certification
- Common human performance standards, processes, metrics, and tools
- Common repository for human performance data, metrics, and analysis
- Sea Warrior product integration
- Total system interoperability testing
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