Request Duplicate Tax Statement
Contact Us
| Telephone Numbers | Email Directory |
|---|---|
| Questions About Eligibility or Payment of Benefits | Specific Questions or Concerns (Other than eligibility or payment of benefits) |
| Website Feedback | Field Offices |
| Customer Service |
Questions About Eligibility or Payment of Benefits
Our field offices throughout the country are at your service. Our experienced field office staff handle all questions regarding:
- Regular and disability retirement benefits
- Survivor benefits
- Medicare
- Social Security benefits for railroad workers and their families
- Tax withholding and statements
- Sickness and unemployment benefits
Contact the field office serving your area.
Specific Questions or Concerns
The links below direct you to the page where you can get more information about your specific question or concern and make your email request. Email is not secure. Before sending us email, read our email notice.
| Question or Concern | Contact Information |
|---|---|
| Accessibility | Office of Equal Opportunity |
| Appeals Process | Hearings and Appeals |
| Congressional inquiries regarding constituents | Congressional Contacts |
| Correct data under Section 515 of the Information Quality regulations | Correction Procedure |
| Employer Reporting Instructions | Many chapters of the ERI provide you with a contact. |
| Freedom of Information Act | Guide for Requesting FOIA Records |
| Reporting Job Vacancies to the Railroad Retirement Board | Quality Reporting Service Center |
| Legislation Questions | Office of Legislative Affairs |
| Link problems or additions | Web Manager |
| Non-discrimination on the Basis of Disability or Accessibility | Office of Equal Opportunity |
| Partition of Railroad Retirement Annuities | Attorney's Guide |
| Procurement | Paul Ahern |
| Information and Services Inventory | Web Manager |
| Waste, Fraud or Abuse | OIG Hotline |
Telephone Numbers
- RRB National Telephone Service: (877) 772-5772
- Headquarters Personnel Directory: (312) 751-4300
- General TTY: (312) 751-4701
RRB Email Directory
Below is a list of RRB offices which provide email contacts on this website. The link takes you to the page where you can read more about the organization and send your email request. Email is not secure. Before sending us email, read our email notice.
- Acquisition Management
- Program Evaluation and Management Services
- Chief Financial Officer
- Chief Information Officer
- Congressional Inquiry
- Equal Opportunity
- Field Service
- Hearings and Appeals
- Human Resources
- General Counsel
- Labor Member Office
- Legislative Affairs
- Management Member Office
- Office of the Chairman
- Office of Inspector General - Audit
- Office of Inspector General - Investigation
- Office of Inspector General - Hotline
- Operations
- Policy and Systems
- Public Affairs - Media Inquiries
- Public Affairs - Congressional Inquiries
- Real Property Management
- Resource Management Center
Customer Service
Customer Assessment Survey
A survey form is available in every RRB field office. This brief and easy to complete survey helps us to gather data on our in-person service. When visiting one of our field offices, we encourage you to complete one of these forms.
