SERVICE SUPPORT
DISN Global Support Center
DSN: (510) 376-3222 or (312) 850-4790
CML: (800) 554-3476 or (614) 692-4790
DGSC@CSD.DISA.MIL
DGSC@COLS.CSD.DISA.SMIL.MIL
HOW TO ORDER
Services can be ordered using the DDOE application located on DISA Direct
Request fulfillment (provisioning) manages services requests submitted by customers and end-users. It is the process to accept, manage, and deliver the request with predictability, quality, and timeliness.
The objectives of the request fulfillment process include:
- Providing a channel for users to request and receive standard services for which a pre-defined approval and qualification process exists;
- Providing information to users and customers about the availability of services and the procedure for obtaining them;
- Sourcing and delivering the components of requested standard services (e.g. licenses and software media);
- Assisting with general information, complaints or comments.