Continuous Process Improvement/Lean Six Sigma (CPI/LSS)

• Reduces waste
• Eliminates “non-value added” activities

• Eliminates variation
• Strives to eliminate defects
Uses 5-Step Process*

Slow, wasteful business processes are the problem and little or no historical process data;

Goal: Process speed

Focus: Lean

• Elimination of “non-value added” activities
• Workflow simplification

Streamlined, highly efficient business processes, but process variation identified a problem based on statistically-significant historical data;

Goal: Process consistency

Focus: Six Sigma

• Elimination of variation factors and lack of control
• Data-driven management

Slow, wasteful business processes combined with low performance or quality variation;

Goal: Speed and consistency

Focus: integrated Lean and Six Sigma

• Methodology as a total performance solution
• Total process view with embedded measurement and assessment capabilities leading to positive performance management