American Community Survey

• About the American Community Survey
  • Why were you selected?
  • Why should you participate?
    • ACS helps communities (video)
  • How to respond to the survey or get help
    • Respond Online
    • Respond Online Video
    • Respond by Mail
    • Respond by Phone
    • In-person Interview
    • FAQs
  • For people living in group housing
  • Questions on the form and why we ask
    • Income
    • Place of work/Journey to work
  • How we protect your privacy
    • Census Oath of Non-Disclosure
  • Is the American Community Survey legitimate?
  • Sample forms and instructions
• American Community Survey and 2010 Census
• About the Puerto Rico Community Survey
  • Sample forms and instructions
• Operations and Administration of the ACS
  • ACS Program Review
    • FAQs
  • 2011 American Community Survey Improvements

Resources for

• American Indian and Alaska Native Population
• Media
• Congress

Respond Online

 Print | Share this page | Connect with us

How do I get started?— Gather the materials we mailed to you to start the survey online. You will need information from the address label.

• Go to https://respond.census.gov/acs to complete the survey online.

• Input the information from the address label.
• The system will automatically generate a PIN. Please remember your PIN.
• The PIN will allow you to log back into the survey if the session times out or you need to stop and come back later. The session will time out if left idle for more than 15 minutes.

Can you reset my PIN or give me a new one? — No. For your security, we will not be able to reset the PIN if it is lost or forgotten.

It is possible to reset the survey if you lose or forget your PIN. Please call 1-800-354-7271 for assistance. Once the survey is reset, you will need to start the survey from the beginning.

Online or by mail?

• After you reply online, you may receive a questionnaire in the mail. You do not need to mail it back if you have completed the online survey.
• If you prefer not to respond online, please fill out the questionnaire you will receive in the mail and send it back in the postage-paid envelope.
• If you have lost or forgotten your PIN, please fill out the questionnaire you will receive in the mail and send it back in the postage-paid envelope.

Can everyone respond online?—Responding online is NOT an option for these groups (at this time):

• People living in Puerto Rico
• People living in group housing
• People living in homes where the Census Bureau has an incomplete mailing address

Respond online

Respond by mail

Respond by phone

In-person Interview

FAQs

Thank you for your time and effort. It makes a difference!