HCTC: Make a Payment to the HCTC Program

This page explains the options available for making timely payments to the HCTC Program each month.

Payments Overview
Once you are enrolled in the monthly HCTC program, you are responsible for paying your balance due, as it is listed on your invoice, by the due date each month. The due date on your HCTC invoice allows time for the HCTC Program to process your payment, add the 72.5%, and pay your health plan administrator on time.

Your payment is sent to your health plan administrator at the end of each month. When paid, your health plan administrator will post the payment to your account. Your HCTC billing cycle may not correspond exactly to your health plan administrator's billing cycle, and the amount of time it takes to post your payment varies based on the payment processing schedules and procedures used by the health plan administrator.

Make an Online Payment
You can submit payments online to pay your monthly HCTC invoice. The HCTC Program accepts electronic payments through a secure system that transfers payment directly from your bank account to the HCTC Program. To register and submit an electronic payment, go to the Electronic Payment site.

The electronic payment system can only accept checking or savings account transactions at this time. Credit or debit card payments are not available for electronic payment.  When you register, you will need your most recent HCTC invoice to enter your HCTC Account Number.  You also will need your bank routing number and account number, which are usually found on your checks.

For a step by step walk through of making an online payment, please take the E-Payment Tutorial.  The tutorial also contains a user guideand frequently asked questions.  

Contact Information
If you are locked out of your E-Payment account or cannot remember your User ID or password, please call the E-Payment Help Desk at
1-855-379-0440 for assistance. 

If you have other questions, please call the Customer Contact Center toll-free at 1-866-628-4282 (HCTC).  For those with a hearing impairment, call 1-866-626-4282 (TTY). 

2012 Online Payment Due Dates
Please make sure that your online payment is submitted by the due date each month.  If we receive a late payment, we will not be able to pay your health plan premium that month; however, we will credit this amount to your HCTC account for future payments.

Online payments for the 2012 calendar year are due by 9 pm EST on the following dates:

• If paying by check, include your HCTC Account Number on your check and make it payable to "U.S. Treasury - HCTC."
• If paying by credit card, the HCTC Program accepts Visa, MasterCard, American Express, and Discover. You can make a payment with a credit card by filling out the payment coupon attached to the bottom of your HCTC invoice.  Unfortunately, you cannot pay with a credit card over the phone or by fax.
• When paying by debit card or credit card, you must provide your billing zip code and Card Verification Value (CVV) on the payment coupon.  The CVV is a three or four-digit number found on your credit card; the CVV is not part of the credit card number. 
• For most major credit cards, including VISA and MasterCard, the CVV number is the three-digit number found on the back of the credit card, at the end of the signature field.  For American Express credit cards, the CVV number is the four-digit number found on the front of the credit card, above your credit card number and to the right.  If you need assistance, or are unsure where to find your CVV number, please contact your credit card company.
  

If you need to make an additional payment to the HCTC Program or do not have your original HCTC payment coupon, you should download and print a blank HCTC payment coupon to mail in with your payment.  Please see the information listed above if you would like to submit your payment online. 

Send your monthly payment to the following address:
US Treasury – HCTC
P.O. Box 970023
St. Louis, MO 63197-0023

Return to the Information for Monthly Participants page
Return to the HCTC Program home page
Go to the HCTC Quick References page to view a glossary of terms, FAQs, and additional resources