To log on to IDIS OnLine, click here.
IDIS OnLine Hours of Operation
- Monday - Saturday: 7:00AM - 10:00PM Eastern Time
- IDIS OnLine operates on ALL federal holidays.
Password Resets
Three unsuccessful login attempts will lock your account. If this happens, you must call the HITS National Help Desk 1-888-297-8689 option 3 and request a password reset. NOTE: HUD HQ staff and the TAU cannot reset passwords!
Training on the UAT Test Server
The User Acceptance Testing (UAT) server is available for individual learning and is used in live training classes.
IDIS OnLine UAT Test Server Login Instructions
Your initial userid and password will be your existing C ID/H ID. While the userid can be upper- or lower-case, the password must be only upper case. You will be prompted to change your password. At that point, your password is permanent.
Please do not use your current IDIS password for your initial login; it will not work with this UAT environment.
If you get locked out of IDIS OnLine UAT, wait 2 minutes and try logging in again. If you still have difficulty logging in, please contact the CPD Help Desk.