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Customer Service Hours
Weekdays
Monday - Friday 8:30 a.m. to 4:00 p.m.
Closed for lunch, weekdays, 12:00 p.m. - 1:00 p.m.
A Unit Training Assembly
Saturday 8:30 a.m. - 3 p.m.
Sunday 8:30 a.m. - 3 p.m.
B Unit Training Assembly
Saturday 8:30 a.m. - 3 p.m.
Sunday Closed
Personnel Relocations
Outprocessing
All personnel required to outprocess on UTA weekends for temporary duty, school tours, permissive TDYs of 30 days or more and permanent change of station, retirement or discharge, must report to personnel relocations to receive a briefing and an outprocessing checklist.
Appointments are required in advance for DD Form 214 processing. Contact relocations at (413) 557-2588.
Members who need information on retirement benefits may attend the quarterly retirement briefing. Call customer service at (413) 557-3874 for more information.
Saturday & Sunday A-UTA & Saturday B-UTA
8:30 a.m. Transfer to the inactive reserve
9:30 a.m. Retirement applications
10:30 a.m. TDY briefing
Members wishing to receive information on retirement benefits may attend the quarterly retirement briefing. Call customer service at 413-557-3874 for more information.
Training
End of Course Exams
Personnel who want to take an end of course exam must call the base training office for an appointment at (413) 557-3115. Testing times for the A and B UTA are Saturday at 1 p.m., Sunday at 9 a.m.Testing times on weekdays are Wednesdays at 1 p.m. and Thursdays 9 a.m.
DANTES/CLEP Tests
Personnel must call the base training office for an appointment at (413) 557-3440 to take DANTES/CLEP tests. Test times are available during the week and on UTA weekends.
Professional Military Education
Airmen Leadership School -- one of many professional military education (PME) requirements -is mandatory for promotion to staff sergeant.
This is one of many PME examples Airmen need to know for advancing in their careers in the reserve. Other important PME examples include:
-- The NCO Leadership Development Course is designed for staff and technical sergeants who are supervisors or are preparing to become supervisors.
-- NCO Academy is required for promotion to master sergeant. Applications may be picked up at the base education and training office.
-- Captains wanting to attend Squadron Officers School shuold consult with their unit training managers.
-- To attend Air War College and Air Command and Staff College, officers must submit a package that is reviewed by a board annually. For more information call Tech. Sgt. James Anthony, at Ext. 3439, or talk with a unit training manager.
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