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NOTE: The OCC welcomes your feedback and comments by e-mail. We may use the information you send us in various ways, as outlined in our privacy policy. Please keep in mind that e-mail is not necessarily secure against interception. Please do not include sensitive personal information such as your bank account, charge card, or social security number. ConsumersConsumers can contact the OCC, file complaints about national banks, and get answers to frequently asked banking questions at the OCC's consumer site, HelpWithMyBank.gov. Consumers may also contact the OCC Customer Assistance Group in English or Spanish, Monday through Friday from 7:00 a.m. to 7:00 p.m. CST. Call toll-free 1 (800) 613-6743 or TDD Number (713) 658-0340. FOIA RequestsIf you wish to make a request for information under the Freedom of Information Act, or FOIA, visit our e-FOIA portal. General CorrespondenceGeneral correspondence can be sent to: Comptroller of the Currency Or by e-mail to general inquiries. Congressional InquiriesCongressional inquires can be sent to OCC Congressional Liaison Office. Press InquiriesPress inquiries can be directed to the OCC Press Relations Office, which may also be reached at (202) 649-6870. Additional resources for members of the press are available in the OCC Online Press Room. Other Comments, Feedback, or Inquiries
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