U.S. Office of Personnel Management - Recruiting, Retaining and Honoring a World-Class Workforce to Serve the American People

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• How do I apply to telework?
  Agencies have their own policies and procedures that determine how its employees may apply for a telework arrangement.   In general, employees should be prepared to make a business-based proposal for a...
• Do I have to manage a teleworker differently than my in-office staff?
  Supervisors should not manage the performance of teleworkers any differently than non-teleworking employees. However, telework may require some changes in communication techniques, and managers will need to be mindful of...
• How do I know an employee is working when I can’t see them?
  Effective performance management is the same whether or not an employee teleworks. Managers should measure employee performance by results, not physical presence. Go to www.opm.gov/perform for guidelines on good performance management...
• What role do unions play?
  Agencies should allow pre-decisional involvement to the fullest extent practicable as provided in Executive Order 13522 and satisfy collective bargaining obligations by working with labor when developing their telework policies...
• Can an agency force an employee to telework?
  No.  Telework arrangements are typically voluntary.  However, once an employee enters into a telework arrangement, it is possible that an agency may require an employee to telework if this is...
• How many Federal employees telework?
  For the most recent telework data, visit the Annual Reports to Congress page and view the latest report.
• Is there telework training available for employees?
  Yes. OPM provides web-based employee training modules, in accordance with the requirements of the Telework Enhancement Act of 2010.   Agencies may offer additional training or require additional training. Check with...
• Is the agency required to check the safety and security of a home-based telework office?
  No, the agency is not required to visit the teleworker’s home to inspect it for safety and ergonomics, although agency policy may establish that a manager or other official has...
• Where do I submit my telework application?
  The application process for a telework arrangement is completely determined by agency policy.  Please contact your agency telework coordinator  or Telework Managing Officer to discuss this process.
• Is there telework training available for managers?
  Yes. OPM provides web-based manager training modules, in accordance with the Telework Enhancement Act of 2010. Training for managers is also available through OPM’s Eastern and Western Management Development Centers. ...

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