The Benefits Line is not available to receive calls. Please try again later. We regret any inconvenience.
Contact Information: Benefits Line at 888-320-2917
Hours:Monday through Friday, 7:30 a.m. to 7:30 p.m., Eastern Time, except on Federal holidays
TTY: 866-359-5277
Email: navybenefits@navy.mil. You must include your full name, pay plan, grade, contact telephone number and the best time to call you. Do not include Privacy Act Information such as date of birth or social security number. Please allow 2 business days for a response. Business days are Monday through Friday, except Federal holidays.
Additional Information: The representative will ask you to provide your Social Security number to locate your personnel record. If you are uncomfortable providing your Social Security number, please indicate that you would prefer to provide your full name. Once your record has been located, you will be asked to validate your identity by providing information such as your Service Computation Date, Pay Plan, Pay Grade, and Step.
Before the representative can provide information to someone speaking on your behalf, such as a spouse or other family member, you must be present on the telephone call, give prior authorization, or provide a Power of Attorney.
Contact Information: Benefits Line at 888-320-2917
Hours: Monday through Friday, 7:30 a.m. to 7:30 p.m., Eastern Time, except on Federal holidays
TTY: 866-359-5277
Email: navybenefits@navy.mil. You must include your full name, pay plan, grade, contact telephone number and the best time to call you. Do not include Privacy Act Information such as date of birth or social security number. Please allow 2 business days for a response. Business days are Monday through Friday, except Federal holidays.
Contact Information: Benefits Line at 888-320-2917
Hours: Monday through Friday, 7:30 a.m. to 7:30 p.m., Eastern Time, except on Federal holidays
TTY: 866-359-5277
Email: navybenefits@navy.mil. You must include your full name, pay plan, grade, contact telephone number and the best time to call you. Do not include Privacy Act Information such as date of birth or social security number. Please allow 2 business days for a response. Business days are Monday through Friday, except Federal holidays.
Contact Information: BENEFEDS Customer Service at 877-888-3337
Hours: Monday through Friday, 9 a.m. to 7 p.m., Eastern Time, except on Federal holidays
TTY: 877-889-5680
Email: service@benefeds.com
Web Information:
https://www.benefeds.com
Contact Information: SHPS Customer Service at 877-372-3337
Hours: Monday through Friday, 9:00 a.m. to 9:00 p.m., Eastern Time, except on Federal holidays
TTY: 800-952-0450
Email: fsafeds@shps.com
Web Information: https://www.fsafeds.com
Contact Information: Long Term Care Partners at 800-582-3337
Hours: Monday through Friday, 8 a.m. to 7 p.m., Eastern Time, except on Federal holidays
TTY: 800-843-3557
Email:
info@ltcpartners.com
Web Information:
http://www.ltcfeds.com
ENROLL, CHANGE BI-WEEKLY CONTRIBUTIONS, CANCEL
Contact Information: Benefits Line at 888-320-2917
Hours: Monday through Friday, 7:30 a.m. to 7:30 p.m., Eastern Time, except on Federal holidays
TTY: 866-359-5277
Email: navybenefits@navy.mil. You must include your full name, pay plan, grade, contact telephone number and the best time to call you. Do not include Privacy Act Information such as date of birth or social security number. Please allow 2 business days for a response. Business days are Monday through Friday, except Federal holidays.
LOANS, CONTRIBUTION ALLOCATIONS, INTERFUND TRANSFERS, DESIGNATION OF BENEFICIARY, AND WITHDRAWALS
Contact Information: ThriftLine at 877-968-3778
Hours: Monday through Friday, 7:00 a.m. to 9:00 p.m. Eastern Time, except on Federal holidays
TTY: 877-847-4385
Web Information: http://tsp.gov
Contact Information: Benefits Line at 888-320-2917
Hours: Monday through Friday, 7:30 a.m. to 7:30 p.m., Eastern Time, except on Federal holidays
TTY: 866-359-5277
Email: navybenefits@navy.mil. You must include your full name, pay plan, grade, contact telephone number and the best time to call you. Do not include Privacy Act Information such as date of birth or social security number. Please allow 2 business days for a response. Business days are Monday through Friday, except Federal holidays.
Additional Information:
Representatives can direct you to general retirement information available online. For questions related to your specific retirement issues, the representative will refer your call to a retirement specialist who can provide counseling. The retirement specialist will return your call within 2 business days. If you have previously spoken to your retirement specialist and know the individual’s telephone number and/or e-mail address, you may contact your retirement specialist without a Benefits Line referral.
Mailing Address for Retirement Applications: